"I appreciate reviews of many products on the website. I compared and found prices best here! Items were packed carefully and shipped quickly. Overall great shopping experience! Only suggestion: show entire label of products in photos for label-readers like me :)"
"As always fast shipping and service."
"Best price on the Internet with free shipping - item came within three days with a weekend in between. Couldn't ask for better."
"Entirely Pets website is user/people friendly!
Easy ordering and prompt delivery service.
Prices are usually lower than other companies I have looked into."
"The Clippers arrived quickly , very satisfied with the quality of the clippers. Thank You."
"I’ve got the care of my daughters RES turtles down to a handful of particular branded items so there is less work for me. I by all their stuff online. So when supplies start getting low, I shop around for the best price and cash back options. This is my first time ordering from Entirely Pets. I was thrilled with the prices and cash back offers available. Will definitely consider them the next time I need to order supplies."
"This web site carries the supplement one of my dogs requires at a lower price than anyone else!!
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"One of the best mail order companies we have ever had the pleasure of dealing with. Keep up the great work! The only improvement I might suggest is that you put a little bit of that warm California global warming into the next parcel ... we could really use some here in Edmonton, Alberta!"
"I’m a cat breeder. I use that vaccines for kittens 5-6 weeks old and very satisfied. Never side effects at all. Vaccines always come on time and a cold condition. Good company. Thank you guys for such a great work!"
"I ordered a product, Pet Botanics Grain-free Omega Treats in Chicken and Salmon flavors. Usually I order from another company and wait several weeks for delivery. This time, by random choice, I ordered with Entirely Pets. This treat was easy to find on the website and I received it in a 2 days! Thank you everyone at Entirely Pets. You have a new customer. "
"Our cats loved the toy. It arrived quickly and in good condition."
"I needed an OTC medication for my senior dog. I had been getting it directly through another source at almost twice the price, and it was taking forever to receive. I decided to look online to check prices as as well as availability and was pleased to find it at Entirely Pets, plus I was able to use my consumer points earned from previous orders. Not only was the item in stock, but the regular price was substantially lower than what I had been paying and I could save even more with regular shipment. Since my dog will be needing this product throughout the rest of his life, I jumped at the chance to have it automatically shipped to me regularly. I am very pleased and highly recommend Entirely Pets. I am a repeat customer and will continue as such."
"Service from this company has declined drastically over the last 6-12 months. I have shopped with them for years, but don't think I will be placing any more orders with them."
"I wish I could rate this pharmacy higher. I am giving it 2 stars for offering better prices, but both times I have ordered this pharmacy has ended up botching the shipping both times!
My cat has awful miliary dermatitis and has to take Atopica for cats everyday. It is an expensive medication (my cat is big and he takes a bigger dose), we got through a bottle of it every 3 weeks or so. One bottle usually costs $55+ at our vet, the bigger bottles costs $130 at the vet. My husband and I are public school teachers in AZ, we aren’t made of money and this medication tends to get expensive fast!
The first time I ordered Atopica I called a week in advance to get it sent to me. I placed my order and paid for faster shipping. Much to my suspense, the pharmacy didn’t send my medication for five days (my vet told me they received the refill request the same afternoon it was sent and faxed back the paperwork. The medication didn’t get in USPS’s hands until five days after the initial order, then it sat at UPS for a day, and it finally got sent one week after I ordered a refill. Oh, I also paid for 2-3 day shipping (the second most expensive shipping options). I called and finally got someone to tell me what was going on. Since I didn’t receive my verification email until six days later I was concerned about my cat running out of meds. By the way, we live in Yuma, not far from Union City, CA-I naively thought it would get here in a timely manner.
We ended up having to take the cat into the vet to get a refill. The office visit was $50 and the medication was $130. I ordered from Entirely Pets so I could SAVE money, NOT so I could spend an additional $200 on another vet trip because this place couldn’t ship on time.
I stopped ordering from them because I was unhappy with their service. Then the other day my husband and I knew we had to place an order for meds again, so we tried once more, hoping the first time was just an honest mistake. The exact same thing has happened. I called customer service to see what the heck was going on and the pharmacy tech assured me he would “expedite my shipping” in the morning so my cat would get his meds before he ran out. Once again I paid for “expedited shipping,” so I thought it was strange that the pharmacy tech I talked to said he’d make sure my shipment was “expedited.” Hello! I already paid for that! Why offer an option for expedited shipping then?!?! Waste of money!
So now I am waiting (again) for the medication to come. I placed the order last Sunday and it JUST got sent YESTERDAY (1/19). I received the confirmation shipping email at 4:15pm. When I talked to the pharmacy tech the other day I asked him when he thought the medication would come. He told me he couldnt guarantee (which I get because they are USPS), but he did say that his “expedited shipping” was supposed to get it there on Tuesday! Over a week since I placed my order. (I should mention that my vet got back to this pharmacy on time once again. Even after they sent back the paperwork it took them three days to get one medication mailed out).
I am seriously unhappy with the service that I have experienced. I truly was hoping that my second time ordering would be much smoother. I was sadly wrong. This company sells meds at cheaper prices than anything I could find online but I would STRONGLY discourage pet owners from ordering from this pharmacy if you need your pet’s meds in a timely manner. Sure, they’re cheaper, but with my cats autoimmune condition I cannot just sit back and hope they’ll fill my order. All in all, I won’t be using this place again. It would take something substantial for me to change my mind."
"We received our order very promptly Thank you!!!"