"Deja Vu... As so eloquently put by another reviewer, ljdunn, stay away from this seller! The problems I encountered with this seller are almost exactly the same!
The product I received was not what I ordered. I attempted to contact the seller serveral times with no response. I called the manufacturer, MaxLite, who looked up my order in their database and told me that indeed what I ordered was not what was shipped to me, but they can't help me because they are not related to the seller. Ii opened a PayPal dispute, to which the seller never responded. Nevertheless, Paypal refused to return my money because their consumer protection coverage does not address quality issues (only whether or not the product was actually shipped). Luckily I paid with a credit card (through PayPal) and have contacted my credit card company for a refund."
"In short, avoid this reseller. Received merchandise which became defective in short order. Emails to costomer service go unanswered, messages left on customer service voice mail are never returned. They are quick to take the money and they do ship merchandise, but are a complete no-show for problems.
hey turn my problem over to the manufacturer to resolve only when I threatened a VISA payment dispute, and the manufacturer stalled and avoided the problem and said they weren't associated with the reseller. Finally had to open a "defective merchandise" dispute with VISA in hopes of recovering my money.
Very bad experience overall."