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1/5

2018-03-08

Gave false information about delivery time

"Immediately before I placed my order on 16 February 2018 I activated electricbargainstores.com live chat, entered the product information, and asked when the order would arrive. I was told 4 to 5 business days, which would have been 22 or 23 February. To be safe, I made an appointment with an electrician for installation to take place several days later, on 27 February. By the time I realized the information from live chat was false, the installer didn't have an opening until 2 weeks later. The items arrived in two separate shipments on 1 March and 8 March, 7 and 14 days later than I was promised. I don't like being lied to. I don't care if the live chat person didn't know they were lying. Their inventory system should be good enough to give the right information about expected time of delivery."


1/5

2017-11-02

FALSE ADVERTISING

"I ordered a Firex 120-538B AC smoke alarm. The web page had a large photo of it and listed the model number in large letters 3 times. This is what I thought I had ordered. When I received the package, they sent me a cheap smoke alarm. I called them and they said that the smoke alarm that I ordered hasn't been made for years. They told me that on their web page (in a small box) they were going to send me a model of their choice. This is deceptive advertising! They should only advertise what they sell! "


3/5

2017-06-13

Bad battery

"I bought seven Kidde smoke detectors in Feb. 2017 in early May one started to chirp, had to be replace battery. Electric Bargain Stores told me to call Kidde I did and Kidde told me to call Electric Bargain Stores. The Smoke detectors came in a six pack and a single, my guess is the single had been sitting around for an extended time. Price was good and shipping was fast, but old inventory is disappointing.
"


Verified
1/5

2016-04-26

dont believe on free shipping

"Website says free shipping bit it is not. Ordered a face plate and got charged $7.98 for 25 miles distance shipping. Got an email on 4/25 that the item is not available.
How you can sale an item that you dont have it and you font know that factory doesn't have it either ?
"

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Verified
1/5

2015-04-14

"Not a pleasant experience. Ordered 4 detectors, one of which was not functional upon receipt. Called customer service, received RGA #, shipped defective item back at own expense. Company charges 25% restocking fee and does not reimburse return shipping, as miraculously the item is not considered defective. Recommend shopping elsewhere."

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Verified
1/5

2014-12-09

"I found electric bargain store when i was searching for some electrical parts and it came up as a supplier. I ordered over a $1000 dollars worth of parts and every item said usually ships in two to three days. Ten days later we still had nothing so I emailed for information and the response was a list of when each item had shipped or was going to ship. Then another week went by and received a package that had only a few items. We then sent another email asking for tracking numbers thinking a shipment was lost. The tracking numbers showed that the item they said shipped on one day didn't actual ship till a week later. Now that it has been three weeks and multiple emails they said my order will ship to day complete. So I have to send another email to get a tracking number and find out it is shipping express saver and it will be another week. We again email to get it shipped overnight and it will cost another $100. So I had to pay it so we could complete our project. I don't know why there are so many good reviews because our experience has been horrible from communication to lies about shipping dates. Don't plan on getting what you bargain for at the Electric Bargain Store."

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Verified
5/5

2014-03-18

"I found the EBS website while searching for a Fantech FR100 exhaust fan for the bathroom. I was a little skeptical about ordering from your company but I decided to take a chance. The order was filled and shipped the next day and I was able to install it on Saturday. I am so impressed with EBS, I ordered another fan today for the other bathroom. "

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Verified
5/5

2013-11-28

"Good Customer Service.

Regards

http://www.shoptxelectricity.com/
"

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Verified
5/5

2013-01-23

"Items were delivered quickly and well packed.

I ordered online and did not need any customer service; therefore I cannot comment on the quality of their human interactions.
"


Verified
5/5

2013-01-20

"The service and product was excellent"


Verified
5/5

2013-01-20

"As described. Great delivery time."


Verified
5/5

2013-01-17

"This was my first order from Electric Bargain Store. I needed a new CO detector. The price was great. They shipped right away and my item arrived quickly and just as described. I would definitely purchase from them again."


Verified
5/5

2013-01-15

"Great transaction. Order arrived quickly."


Verified
5/5

2013-01-14

"Clear website, right prices and right products that were packed properly and shipped right on time. I highly recommend Electric Bargain Store."


Verified
5/5

2013-01-14

"My shopping experience was great and the product shipped and arrived without delay."