"This seller is super shady and dishonest. I ordered a 50" Samsung 4k Smart TV for $1035.48. Echo and Optics instead sent me a cheap speaker worth $20. They admitted their mistake and asked me to return the speaker. When I did, they refused to refund my money, and only refunded $500. Totally dishonest and shady seller. Do yourself a favor and don't buy from Echo and Optics."

"My first experience with them was like a dream ,it was on 2016 , everything went well , the two TVs I ordered arrived in excellent condition, their response was quick and smooth , last week I made an offer on one of Samsung 2021 TVs , They sent me email telling me that my offer was accepted as a matter of courtesy , sent me a link where I can complete my purchase , I saw that they are asking me for $400 more for Tax , I asked why should I pay that when my shipping address was a tax-free one? , they said they were sorry , and removed that extra 400, went ahead and paid using PayPal ,that was the day before the weekend , they sent last Monday a cancellation email , my money was fully refunded , they said they cancelled the order because they suspect it is fraudulent!
what make you think this way?
I'm not a first time customer , forwarded the 2016 emails that we exchanged , never heard from them anymore , I know that they might accepted the wrong offer business wise , but at least , I would really appreciate if they been more frankly with me , not telling me (we suspect it is fraudulent)"

"Quick communication, quick shipping, and no complications through delivery of an HDTV at a great price during the year's busiest weekend."