"Placed a $1500 order, and had questions. Emailed and called, and got no response. Then I emailed through general inquiry on OEM site, and OEM immediately called back and resolved my questions. "
"I tried calling and emailing them to get it straightened out and either get my money back or get the correct muffler and no response. My next step is to call wellsfargo to do a credit card dispute. "
"This went onto Jeep XJ...one of the welded brackets was missing the bolt weld. Had to modify so I could install.
Also, the manual was not correct for the bolting pattern."
"Very satisfied with the roof rack gutter mounts, will definitely keep buying from JCR ????????"
"Received very fast with no problems"
"I placed a $600 order with Eadoffroad.com and received my order about 3 weeks ago. It was short one piece ($160). I have since sent 2 emails and left 2 phone messages trying to find out when or IF I was ever going to receive the rest of my order. I have had ZERO response from Eodoffroad.com. This was my first experience with them and as an auto repair center and outfitter, I was looking forward to a long and professional relationship with them. Not so much any more. I am now an unhappy, upset customer who also has a first time unhappy, upset customer, who doesn't want excuses. He wants his tool box. I have probably lost the opportunity to work with him again over this. All it would have taken is a phone call or an email. "
"Thanks for getting me all the stuff I needed "
"EAD 's service and delivery was top-notch. In that sense, I will order from them again and again. However the product I ordered did not live up to the description on the site. It did not fit my model vehicle like it said, and, although I made it work, it was $200 I felt could have been far better spent."
"I couldn't be more satisfied with my transaction. Quick and smooth checkout with detailed email updates that followed. Very happy with my purchase and will recommend this company to others."
"Never received tracking number made numerous calls over a week never responded to my calls or voice mails "
"Great prices. Awesome customer service and fast delivery. Definitely doing business with EAdoffroad again. "
"it took for ever to receive parts,the parts I did get didn't fit. I tried calling to figure out the proble. I couldn't get anyone on the line. so I ordered form a different company it was a good waste of money. "
"Good price, fast shipping"
"Always good service, fast delivery and best price. Thanks
Scout "
"Very upset it was missing parts I emailed and phoned (left message) about how to handle the situation and have received no communication back. "