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0.00/5
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0.00/5
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0.00/5
Customer service:
2.50/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-03-15

Very good. Worked directly with me with my not so easy order having different billing and shipping addresses

"Very good. Worked directly with me with my not so easy order having different billing and shipping addresses. Thanks guys. "


Verified
4/5

2018-03-14

Good experience

"Item arrived when on time.
All items came as shown.
Overall good operation.
"


Verified
5/5

2018-03-12

Very supportive customer service personnel.

"At first, I thought I will be having some issues purchasing the gaming laptop because I am located here in Philippines. I purchased the item and have it delivered to my friend in the US. Thanks to the support that they provided, the transaction went well. Hope to buy again in the future."

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Verified
5/5

2018-03-10

Great Company!

"Great service, great products and fast shipping. I am very happy with my purchase of an MSI Infinite X. Would definitely use again."

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Verified
5/5

2018-03-08

Looking Out for the Customer

"I had placed an order for an ASUS ROG Strix laptop with some custom configuration. When reviewing my order, the staff seemed to intuit the performance goals implied by my custom configuration and realized that I could achieve what I wanted with a simplified and less expensive configuration. They gave me a call to walk me through their suggestions.

Now I have a great laptop that works in the way I want and for less money than I had originally thought I'd pay. I'll be coming back for future purchases!
"


Verified
5/5

2018-03-08

Good service. Quick international delivery.

"Very good customer service. And prompt delivery.
However the power cord was not as per the standard of my country. So take that into consideration, as you will need an adapter
"

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Verified
4/5

2018-03-06

Enjoyed the extras.

"Although I am not crazy about the computer and had a miscommunication about the specs and what it really entailed, the company was trying to answer all my questions and was patient and I LOVED all the extras it came with. It shipped a day later than what i was promised as well, so those 2 things kept me from giving them a full 5, but good 4 stars nonetheless."


Verified
5/5

2018-03-06

They delivered

"They maxed out the 5 business days, but the upgrades I ordered were proper. Nothing I can complain about. I got a ton of ASUS merch for free I will sell now."

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Verified
5/5

2018-03-05

Geat shopping experience

"I ordered a Asus gamming laptop and it was every thing that I was excepting. I have ordered from other places but this was the best experience that I have had so far. Good customer service I would recommend ExcaliberPC.com to anyone looking for a great deal shipping was fast and the laptop I ordered came with a lot of free gamming items for the same price as other places I was look at buying from "

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Verified
5/5

2018-03-02

Great customer support.

"I was having issues with my billing and customer service helped me figure it all out with very little issue. Product was even delivered before expected date. Would order from again."


Verified
5/5

2018-03-02

MSI Infinite X

"Great Product! Would purchase again!"


Verified
5/5

2018-02-26

Earned my trust

"Placed order, received order. Product works. "


Verified
5/5

2018-02-10

Yes, Yall should give Jon a RAISE!! He is the reason for my continued purchaes !!!!!!!!!!!!!!!!!!!!!!!

"All the employees made me feel like I was special. You all did a great job. I give Ml"

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Verified
5/5

2018-02-20

Smooth sailing

"Promt service and delivery.
The product was exactly as described.
I didn't need to deal with their customer support at all, and thus haven't experienced it.
"

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Verified
5/5

2018-02-19

Great Service!

"Good price and great included items. Question response was quick and informative. Product arrived on time and properly configured. Will recommend to others."

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