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Verified Everbrook Academy - 7150 Rancho Santa Fe Rd Shopper
Verified
5/5

2024-01-04

"Current director and teachers are caring, responsive and organized. Teachers are prepared for the school day with fun and engaging activities. Special activities for celebrations and lots of themed work and a variety of academic, social emotional development, play and independent time"


Verified Everbrook Academy - 7150 Rancho Santa Fe Rd Shopper
Verified
5/5

2024-01-04

"Teachers have always been great and friendly but the communication has greatly improved with Jen stepping into the director role and we now feel more comfortable with having her Brother attend in 2 years.We also would like more adherence to the sick policy, we keep our daughter home when she could get others sick, but we notice a lot of kids who are very sick at school when dropping and picking her up."


Verified Everbrook Academy - 7150 Rancho Santa Fe Rd Shopper
Verified
5/5

2023-11-17

"Our daughter has had a great experience, and enjoys attending school. She is very happy with her teachers and friends, and it is evident her teachers and the rest of the staff really care about her development and well-being. We especially appreciated the school recognizing the need to provide additional focus for her and some of her peers, and splitting their age group to be able to better address their developmental levels. It was nice to see that proactivity from the staff to be able to better address the needs of our children."


Verified Everbrook Academy - 7150 Rancho Santa Fe Rd Shopper
Verified
5/5

2023-10-27

"The principal, staff and teachers are so supportive, kind, and amazing."


Verified Everbrook Academy - 7150 Rancho Santa Fe Rd Shopper
Verified
4/5

2023-05-26

"With the current leadership under Ms. Patricia, Everbrook Academy is a warm and inviting preschool center. The center is adorned with seasonal décor that excites and welcomes young learners. Preschool staff works together to care for all the children. Staff knows the names of all the students and takes the time to get to know them. Teachers develop activates that are engaging and developmentally appropriate. They give plenty of time for dramatic play, free play and outdoor time while also focusing on academic skills in a fun way. All areas of development are attended to each day, including communication, gross/fine motor development, social skills, independence and basic needs (food, bathroom, nap). Students receive a variety of hot/cold snacks and lunch with focus on child friendly and nutritious foods. Routines are put in place so children know what to expect during the day. Communication is easy with the Sprout About app, including live feed cameras, pictures and videos posted as well as regular updates."


Verified Everbrook Academy - 7150 Rancho Santa Fe Rd Shopper
Verified
5/5

2023-05-02

"My daughter loves going to school each morning and seeing her teachers and friends. She runs into her classroom and is eager to kick off her days."


Verified Everbrook Academy - 7150 Rancho Santa Fe Rd Shopper
Verified
4/5

2023-03-15

"Please see all of our other comments written by our family."


Verified Everbrook Academy - 7150 Rancho Santa Fe Rd Shopper
Verified
3/5

2023-03-02

"The teachers we’ve interacted with in infant and toddlers have been amazing. Ms sherry has been the glue that holds the school together. Ms Tammi has responsive and open to feedback. I cannot thank you all enough for our time here. I’ve very disappointed that infants and toddlers are closing as it puts families in a really difficult position on such short notice. Management and corporate need to focus on taking care of their teachers. This is a high turnover industry but your school has the worst turnover we’ve seen in 6 years at different schools in different states. Our children deserve happy, well cared for teachers and the lack of quality director this past year has crushed the school. Hopefully Ms Patricia can help turn it around but she will need help and support to do so."


Verified Everbrook Academy - 7150 Rancho Santa Fe Rd Shopper
Verified
2/5

2023-02-16

"We are not happy with our experience so far. While the teachers are very nice and mean well, the leaders are extremely unorganized and it’s been chaotic since the day we started. We have been trying to make it work because our daughter is very happy and seems to be enjoying herself which is all we ultimately care about. Now we are being told her room is shutting down due to staffing issues and we’re scrambling to find a new solution as we’re two working parents. I’m very disappointed in how they’ve handled all communications so far."


Verified Everbrook Academy - 7150 Rancho Santa Fe Rd Shopper
Verified
1/5

2023-02-16

"**** poor administration, the state was called on the freaking principal, what else needs said, as soon as we can find an open class in another school our children will be removed and we will not look back."


Verified Everbrook Academy - 7150 Rancho Santa Fe Rd Shopper
Verified
2/5

2023-02-02

"We love Ms Tess. She need a raise and a good partner in that room. If she isn’t there 1 days, everything falls apart. We also don’t like it when the toddlers come into the room and stomp around when the infants are just laying there. The school should either have more teachers or less kids. The ratio is inconsistent if someone calls out, which they do a lot."


Verified Everbrook Academy - 7150 Rancho Santa Fe Rd Shopper
Verified
2/5

2022-12-24

"Be more professional ! Improve on your communication with family!"


Verified Everbrook Academy - 7150 Rancho Santa Fe Rd Shopper
Verified
4/5

2022-09-23

"We have had a very good experience so far. There has been a lot of change within the school but everyone is navigating the best they can."


Verified Everbrook Academy - 7150 Rancho Santa Fe Rd Shopper
Verified
4/5

2022-09-09

"We absolutely love the teachers here. They have all been exceptional. The biggest problem happened when the new director came in and there was a mass exodus of all the good teachers. Since she has started there, we have mostly substitute teachers. My kids couldn’t even tell me who their teacher was because they truly don’t know. The new director has not been communicating with us and is difficult to get a hold of to speak to. I am frustrated because my kids are settled here and have friends so I don’t want to move them but I am concerned on what’s going on here behind the scenes. I’m very glad I can see on the cameras that gives me so much peace of mind. And I see how dang hard the teachers are working. They deserve to be treated well so they stay around."


1/5

2022-09-09

Do not send your kid here

"

I am writing this with hopes that parents will stop sending their children to this terrible place.

We went to our scheduled appointment for the tour and we were standing outside for 10 minutes. Once we got let inside by another parent, we waited for an additional 20 minutes. The lady at the front desk kept running around and finally acknowledged that the principal was coming to show us around. Another 15 minutes later, I saw the principal in the hallway looking at us, and she finally came to greet us. She kept making excuses that they were very short staffed. The tour was nice, so were the classrooms and a few people we met.

We decided to sign up our child, and the communication was TERRIBLE! Once we dropped off paperwork, we received our sons start date. Then, a few days later, the principal sent me a different child’s enrollment email.

So his first day, we get there and NOTHING was ready. They didn’t even know who our child was. They asked us “ what do you guys need today?”
They didn’t even know which classroom he was going too. Once that mess got covered, we take him to his classroom and we are just standing there in the classroom by the door. His teacher Michelle just came and grabbed him and walked away, we never met her before. We are just standing there with all of his stuff so she tells us to just put it in the corner.

Once we went back to the main area, none of our credentials worked for the app. Matter fact, we didn’t have credentials at all. The principal told me to talk to the app technical support to fix my Family& Guardian ID……. I didn’t know that was my job?
They still didn’t know my child’s name.

Our son is fully potty trained and has been for months, he has been to daycare before. He had so many accidents and also he was shaking when we picked him up. He also was sleeping in wet shorts and underwear on his first day . His teacher was nowhere to be found.
He was acting so weird after we picked him up. We went to go get some of his things from the classroom and his teacher goes “ he’s in the other room” but indeed we were carrying him and he was right in front of her face. Needless to say, she didn’t even notice her new kid???? Then she told us he had a good day?

The next day, we dropped him off and they were eating and some random lady grabs him from a different classroom to sit down to eat. They ran around the room, didn’t do any educational activities. They slept with the light on for almost 3 hours and they did not do any potty breaks. My son was standing there jumping around waiting to be taken to the bathroom. We go to pick him up and the teachers goes “ he didn’t have any accidents but his pillow and his blanket is very moist from yesterday, I think he peed” they made him lay with his pee blanket and pillow from the DAY BEFORE. They didn’t even offer him a different set of bedding? He smelled so bad, that as soon as he got home, he went in the shower. He had an accident while napping, his shorts were soaked and he was shaking. He also told us he got pushed in the stomach while playing and said he fell.

We called and took him out of the daycare but the next week we go to pick up his extra outfit we left there. But there was also an drenched with PEE outfit that had been sitting in the bag for a week in the principals office and NOONE CALLED OR EMAILED. This place is disgusting and the people who they hire are even more disgusting.
The manager, the principal, the teachers are disgusting.
"