ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


5/5

2023-04-02

Wow!!

"Love that EF planned everything & I could pay over time! I made so many friends on this trip & felt safe the entire time. EFUB is amazing!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2023-03-31

Marco the tour guide made the trip!

"The itinerary itself was amazing. It included all the views and experiences we could have asked for in one short week. It was the our tour guide, Marco, who took it to the next level with his witty history lessons, fantastic suggestions and superior communication & organization. I recommend doing all of the excursions and taking advantage of every group gathering. It was a trip of a lifetime! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-03-27

The best way to see Italy!

"I have always wanted to go to Italy and this was the BEST way to do it! I love that EF handles the logistics of everything. It makes the whole experience more enjoyable. As a solo traveler, I was nervous to go to Europe for the first time with a bunch of strangers but they aren't strangers for long. Our group was great and it was easy to make friends. Our tour director, Dario, was fantastic! He is very nice, has a great sense of humor, and really cares about your experience on the trip. His excursions were awesome and he has a lot of great recommendations for things to see and do and eat in each city. There is so much packed into the trip and it was an amazing experience. The pasta, pizza, wine, gelato are all delicious! Italy has beautiful views, architecture, cathedrals, and culture! This trip was the most fun I've ever had and I'll remember it for the rest of my life. I will definitely be taking another EF tour! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2023-03-20

Amazing

"Amazing loved it would 100% go again! Tour guide and experience was incredible!"


5/5

2023-03-19

Amazing Unforgettable Experience

"I loved how the trip was organized and planned. We had a great tour director who showed us the best parts of Costa Rica and planned great activities."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-03-06

Exceeded all my expectations!

"I cannot express how incredible this trip was! Priscilla is AMAZING, I was fortunate enough to travel with the most incredible people, and Costa Rica is beautiful! Highly recommend! "


5/5

2023-03-05

Love traveling with EF

"I went to Costa Rica with EF Ultimate Break. Best trip of my life. The tour director Priscilla was amazing. Kept us safe, yet so fun! I love that you can pay monthly payments interest free (just make sure you pay for the Travel Insurance so you can change your trip for up to 60 days before). They're a legit company in case you're worried! This was my second trip with them and I have THREE more booked. Im addicted!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

1/5

2023-02-06

Run!

"This company is unreasonable and out of touch with reality. They will charge 1k for cancelling unless it is a year in advanced cancellation.. UNHEARD OF! AN 1800 TRIP CANCELLATION AND THEY WANT TO KEEP 1K PLEASE GTH"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-01-24

Unbelieveable experience!

"EF has given me more than just travel. It’s allowed me to create relationships with people from all over, given me the chance to explore other cultures through locals, and provided insight to the daily life as you walk around town of the place you’re in. There’s so much life that comes with travel but also the customer service you get from the tour group that helps ease the process or travel altogether. EF is a great company to be a part of and I’ve loved every trip since then. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2023-01-20

The European Road Trip with New Years in Amsterdam was AMAZING!!!!

"This trip was so amazing. Every place we went to, we got to see the highlights of that place, which were remarkable. The accommodations were also super great. I must say, my favorite was Switzerland. It was incredible! Fabrice, our tour guide, could not have been better. He was AMAZING and made the trip so efficient, fun, and exciting. I want him to go on every trip I ever go on haha. Highly recommend!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

5/5

2018-12-14

Great way to start your traveling journey!

"I’ve traveled with EF for three tours now and they’re all so amazing. Wonderful opportunities to travel without any stress of planning. Your tour director becomes your bestie, as do the rest of the travelers! Take the leap and travel. If not now, when? If not today, tomorrow? I wasted so many years not traveling and I wish found this company sooner than I did. You will not be sorry you booked with EF!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2023-01-10

They keep me going back!

"I've taken 5 EFUB trips now and every time, I've always had an amazing experience. Everything was so easy and convenient, it took the stress away from travel planning!"


5/5

2023-01-10

EF is amaze!

"I have travelled with EF six times now, with two more trips scheduled for this year! It’s the perfect taste of new places - with a smattering of free time and schedules activities! Would recommend for anyone who wants to travel and make new friends!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2023-01-06

THEY WILL NOT WORK WITH YOU! Horrible employees! DO NOT BOOK!

"I thought EF Ultimate Break was helpful and a good company until they cheated me out of my $100 for recommending a friend. I called months before asking for my $100 off since the website wouldn’t add it and the lady I talked to said I needed to wait till it was closer to the trip so I did and then they said that my friend was leaving too soon and that I couldn’t get it anymore. I explained what the lady had told me and they just said sorry. I will not be recommending anyone to this company anymore."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-12-26

Not impressed

"1. The tour guide Rhyan was amazing, informative, and very kind. 2. EF is overpriced for the quality. - the accommodations are terrible and if you have any standards you will book your own. I took multiple cold showers that lacked water pressure. Most of the sheets at the places had stains and smelled like they weren’t actually washed. So pack your own if you can and a couple towels. 3. The flights they book will be at the worst times and multiple transfers. Wasting your time and day. Book your own if you can 4. The food in Costa Rica for the most part is bland but the burgers are amazing if you are a picky eater. If your stomach is sensitive stick to rice beans and chicken. Most places I encountered do not wear gloves. 5. The travel insurance is trash and requires a lengthy amount of paperwork and proof 6. EF does not hold themselves accountable and basically left me stranded in Costa Rica after I called multiple times about my flight being canceled and asking them to rebook since American Airlines requires them too. And I’m still trying to get my flight money back with no urgency on their part. 7. The activities are fun but there could be more variety. With so many water activities other options on land would be great too. 8. Practice your Spanish because most people do not speak English. If you are told this it’s a lie. 9. Make sure your US dollars are PERFECT otherwise Costa Ricans will not accept. 10. The only thing EF cares about is profit because this trip was not worth over 3k that I spent for 10 days and mediocre everything. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service