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5/5

2020-08-25

Happy with purchase!

"I started working from home unexpectedly and needed a home office desk ASAP. Unfortunately, so did half the nation apparently, because I couldn’t find the perfect desk at an affordable price in stock. I came across this site and fell in love with a white L shaped desk. Immediately after buying, I realized I didn’t do my research on this site and I was freaking out.

The expected shipping date was September 6. Well, it was delivered August 24! It came in two boxes, but very well wrapped (unlike other furniture sites I’ve bought from). Although it took 5 hrs to assemble, I love my new desk! Will definitely be buying from here again and recommending to friends and family!
"

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5/5

2020-03-29

Awesome Furniture & Customer Service!

"By far Dynamic Home Decor offered one of the best online shopping experiences we have ever experienced. From the first phone call with Michael, right up until delivery of our new leather sofas 2 weeks later, Michael and his team did a great job easing our minds about buying something so expensive online without ever sitting in it! Our sofas are incredibly comfortable and we love the power headrests. Thank you, we we'll be back for more furniture soon!"

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1/5

2020-03-26

Covid = no customer respect

"COVID Review. This all is taking place between 3/1 and 3/26. I am a nurse, I understand the crisis, and things are not normal right now. Business is not as usual, but we are being encouraged as consumers to shop and support our economy. That means good business practice is still relevant.

That said, don't bother with this company, spend the extra $100 and order it from somewhere legitimate like wayfair or overstock. I wanted to save a little money on a set of chairs So I ordered from this company despite minimal reviews. I have regretted it since then.

The first set of chairs were damaged, with one of the seats having a black symbol stained on the seat. I suspect that these products are refurbished or created with slight damage at the factory (like products at home goods). A replacement set was sent semi-promptly, and no information on return of the old set was provided. Chair leg was loose and I fell off of one from the second set, but decided to glue it back because the effort to return again was not worth it. These were a 300 dollar set of 2 chairs.

Since then I have personally contacted their small business asking if they'd like me to return them. Days pass before someone confirms that yes, I should return them. Days more pass and fedex is picking up the package. But then they dont come. So I email some more, 2 days for response, then back and forth stating that this is the only week I will be available for the pickup. I provided 4 days of availability. They couldn't tell me when pickup will be because fedex is swamped. Understandable, but the pickup estimate was for a 2 week range and no window of hours in the day. Then I requested that they released me from the responsibility of returning these, given the current situation, and they refused to do so. I said that I could not store this large box anymore. Here is what Michael said to me:
"Niki, Do whatever you want. Honestly, this is the least of my concerns today. Call FedEx with the call tag number and see what they tell you."

When I said I was going to leave this review he said:

"And I will reply 'in the middle of the worst pandemic to hit the world since the plague, niki was concerned about returning chairs that we had already replaced' perspective"


Michael, perspective is still maintaining business practice and professionalism. Perspective is that only consumers will keep your business open as we plunge toward a recession. Perspective is that you would not find a response like that acceptable from me, in a hospital, caring for you or your family.

DO NOT BUY FROM THEM, THEY WILL ONLY INCREASE YOUR ANXIETY.
"

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5/5

2019-03-01

Easy, Fast and affordable!

"Great to deal with. Recliners came as advertised. Very fast shipping. Will definitely purchase from again!"

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5/5

2018-12-31

Very hard to find entertainment center

"I had a very difficult item to locate/purchase and living in California I was somewhat skeptical due to the logistics. The product was excellent quality and the shippers white glove delivery service unpacked inside my home. Of course I try and shop local but if I had to do it again I would in a heart beat!"

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5/5

2018-09-11

Excellent choice of quality furniture at a price point of $1400 lower than a local furniture store near me in WV.

"My purchase of the Legend's Brighton Hutch with fireplace for my husband's 70" flat screen TV is amazing. I never purchased a piece of furniture online before but I really wanted this hutch. It was too costly for me to purchase this hutch from a local furniture store. Their price $2800 and by going through Dynamic Home Decor online it only cost me $1412. BIG BIG SAVINGS! The hutch was delivered in perfect shape minus one sideboard being sent that was the wrong item. After emailing Dynamic and sending them a pic of the sideboard in question they shipped a replacement that next day at their cost for shipping back the replacement. Thumbs up to Dynamic Home Decor. I will not think twice about buying from them again. I tell everyone about my hutch and the company I purchased it from. Thank you Michael for your assistance!"


5/5

2018-02-04

Modern sofa set

"Great product, excellent service. Delivered on time.
"

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5/5

2017-12-13

Great service, product and price.

"Couldn't be happier with my purchase experience. My Parker Living office chairs were ordered Tuesday evening and were delivered coast to coast by the following Tuesday afternoon....WoW! Chairs couldn't be nicer and the price was the best on the web. They don't acknowledge your order until the product ships but that info is on their site - odd process but seems to work well. Highly recommend this vendor."


5/5

2017-08-03

A great experience!

"After price shopping on the web for an entertainment center w/fireplace, I found what I wanted from Dynamic Home Décor. They had the best price and even though it said it might take 10 days to receive my product that was OK with me. I ordered on Sunday night on the web and to my amazement it shipped out the very next day. I received it on Wednesday. I was pretty happy with that. I inspected the boxes upon delivery and they looked fine. The next day I opened everything up and all the contents was fine, no damage. The entertainment center was easy to assemble and all parts were there. It looks great and works great also. Valmont TV stand with electric fireplace....."

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5/5

2017-05-20

Great service and fantastic selection!

"The staff was very helpful from my initial color questions right down to the delivery. I would highly recommend Dynamic Home Décor as they helped to decorate my house in "my style" and the quality and price were terrific."


5/5

2017-05-16

Great place to do business with, I will shop with them again and again!

"I bought a set of six dinning room chairs from Dynamic Home Decor in April, and received them last week. It was so easy to order, and the chairs were shipped direct to me. I had a fantastic experience. I had a few questions and got a reply in less then an hour, and I was able to place my order. Thank you for my chairs Dynamic Home Decor they look perfect in my dinning room!"

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Verified
1/5

2017-05-03

dont even bother!

"the gentlemen was very disrespectful and was of no help after i patiently waited 2 and a half months as requested. stay away you can find more competent and capable companies. "

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Verified
5/5

2016-08-26

Stop cruising the web and stick right here with Dynamic Home Decor!

"I called Michael at Dynamic Home Decor after I found a media cabinet that I loved at a local store, but didn't want to wait TWELVE weeks! I searched the internet and came upon his site and called him - he was helpful, honest, informative and went out of his way to help me.

Less than a week later, I was looking at my Jofran Slater Mill reclaimed pine TV stand here in my family room and I am totally happy with my purchase.

Michael responded every time I called or emailed him and went out of his way to let me know the status and to assist in getting me the best value.

I wouldn't hesitate to use him again and will encourage my friends and family to do the same.

Thank you Michael and Dynamic Home Decor - you were everything you said you'd be, and more.
"

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Verified
5/5

2016-01-28

Don't Hesitate

"I placed an order with Michael after spending a lot of time researching an entertainment center that would fit my room/tv setup. Michael surpassed all expectations with his responsiveness, knowledge, and care during the weeks leading up to my purchase. Unfortunately, a few days after I submitted my order I had a hunch that I made a mistake on dimensions on my end which Michael quickly verified and I had to put the brakes on my order. He responded quickly and truly cared for ME to quickly contact the manufacturer and cancel the request before it shipped and provided a refund until I can find another product that works for me. Furniture is tricky, buying it online is even more difficult without seeing it and knowing the full dimensions..... Michael made it simple. Please, do not hesitate with Dynamic Home Decor, even though I never followed through with my order, the care he provided for WEEKS made me feel bad for not giving him my business.

"

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Verified
5/5

2014-03-14

"Dynamic Home Decor did a great job for us! They had the best price I could find on a new chandelier and the free shipping was awesome. I hired an electrician to install it for me and it looks great! Michael was a pleasure to order from and the whole process was super quick and easy. A+ for dynamichomedecor.com! "

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