"I order Honeybells from Dundee for half a dozen people each year. The service from beginning to end is outstanding! Because the season for Honeybells is mostly February, sometimes a shipment will encounter freezing. Dundee promptly sends a replacement, without any question. They are always so pleasant and friendly, it's like chatting with family. And they have a delightful sense of humor! For Florida fruit you can't do better than Dundee Groves. "

"First shipment of 20 honeybells were of very poor quality - blemished, soft, flavorless. After reaching out to customer service, I received a replacement shipment which was outstanding, just what I had expected the first time around. After reading other reviews on this site, it is apparent that your first shipment could be of inferior quality. If this is acceptable, by all means, place an order with Dundee Groves... they do stand by their warranty."

"I ordered Honeybells on 12/31 and received the order about 1 week later. The first 6 Honeybells were very good but the rest of the shipment had a tart taste to it. We did eat a few but had to throw out about 10. I sent them a e-mail and they are now sending us a complete new order at no charge to us. This company has an excellent policy for this type of problem. I did not expect them to replace the entire order. We will definitely be using Dundee Groves for any future orders and we place approx. 5-10 orders around the holidays. You have a loyal customer now.

Mary"

"My Honeybells arrived a bit over-ripe. I emailed the company and let them know just as an FYI. The said they would send a replacement order though I told them it wasn't necessary.
I received that replacement order a few days ago & the Honeybells are PERFECT!!
This is a company with high standards. Thank you for that!!"

"Shipment of oranges received with several moldy or rotted. Emailed Dundee Groves and complimentary package was shipped immediately with excellent replacements double the original number. I think the integrity and quality of Dundee Groves is outstanding, Thank you. I will continue to order from you."

"I highly recommend DUNDEE GROVES. I ordered 3 boxes of oranges for friends up north. One box to Tenn. arrived in 2 days, and I was told they were delicious. All 3 boxes were shipped on December 18. I went to Maine for the holidays. The oranges to Maine didn't arrive until late afternoon on December 27. I checked the RI order tracking number, and it still hadn't been delivered. None of the delays were Dundee Groves' fault. Fed Ex held up the Maine delivery, and I was told the RI box sat in the Cumberland post office for many days. Dundee Groves informed me when told of the situation that it has sent two more boxes to my family and friends even though the delay was Fed Ex and the USPO's fault that the citrus didn't arrive in time for the holiday. I merely informed them of the problem stating I knew they shipped them on time. It's really nice to deal with a company that has ethics and goes far above what is expected."

"I placed an order with Dundee Groves for Sugarbell Oranges in December.
They were delivered on time, however UPS delivered them after dark.
and in the middle of our front yard in 10 degree weather. Where they sat
all night. Needless to say when we found them they were frozen, some
were squashed etc. I contacted Dundee right away with the issue. They
were extremely sorry and helpful. They quickly placed a re-placement order
for me at NO COST. I received my oranges a few days ago. Delivered to my door,
and in perfect condition. I applaud their excellent customer service.
I will order again!
Barbara T
"

"For years I ordered fruit from a company in Texas. This year I decided to try a local business and I chose Dundee Groves. I selected a shipment of oranges for my best friend in Rhode Island. They are described as sweet, fresh and so juicy! The fruit was picked and hand selected at the best time for holiday shipping and arrived in time for my gift recipient to enjoy the week before Christmas. She was so impressed that she received not only the fruit but marmalade and coconut treats! I think Dundee Groves knocked it out of the park!"

"We really appreciate the quality of the fruit. The fruit was fresh and very juicy and tasty. It was packed well and delivered in a timely manner. We will certainly use Dundee Groves in the future. "

"This was my 1st year trying Dundee groves and I wasn’t disappointed. I love oranges and citrus and the honey bells were perfect! I also enjoyed the coconut candies! I will order again!"

"Placed an order for Christmas delivery at the last minute to go to my family in NY. Send email to follow up on delivery knowing it probably wouldn't make it in time. The service rep called me and reassured me it would ship before Christmas. She then continued to track it and when it was delivered on Christmas eve she called me again to let me know it had arrived. My NY family got to experience some of Floridas sunshine for the holidays! They said it was the best grapefruit and navels they had ever had. Thank you Dundee Groves"

"Was send a box of tangerines. They were the sweetest I have ever had. They came boxed with beautifully. Ordering another box. I have booked marked the site and will be order other products.
"

"Every time that I use Dundee Groves, I receive great service, superior product and delivery as promised....You just couldn't go wrong..."

"I was so disappointed when my sugarbells arrived! I thought I was getting 2 boxes of 10 each like they show in the picture in both the brochure and postcard but all 20 came in 1 box. I was planning on giving a box of 10 each to single family members but can't do that now and I ordered 2 cases! The worse though was they were mostly horribly scarred, bruised, dried and rotten! One was even missing some peel! So now I have 40 sugarbells that I can't gift to anyone that I spent $60 on! The one I tried was not sweet at all and the membrane was so tough I was spitting them out. I could have bought much better clementines or satsumas in the store for $5 instead of $30 but I thought I was going to be getting something special. The only reason I'm giving them 1 star is that their customer service didn't hesitate to give me a full refund. Sadly will not order from them again."

"I ordered Florida navels 6 weeks ago. What arrives were bitter and not yet ripe oranges. Also, an entire tray was rotten. I’m very reasonable and wrote to ask why they were so horrible. I received an email back saying they would replace it. 3 weeks later, a batch of California oranges came. I have no idea why this happened and customer service didn’t have an answer either. I don’t even want my money back. I just want Florida navels which I’m ordering tonight from a real grove that answers their phone from their Florida office. Dundee Groves has a call center where their representatives don’t know their answered. "