"I went ahead and did a booboo I checked out for something SUPER expensive but I didn’t check the measurements correctly so I wanted to return it. I’m usually more than ok with DK credit but it these items were WELL OVER my normal spend amount and I reached out to the DK TEAM. They did me a solid and actually allowed an exception I am SOOO happy and lucky they did so. I greatly greatly appreciate it. So just reach out if your having problems I’m sure they will help. "

"One of my items didn’t come in the mail and they sent a replacement right away ! They reply pretty quick, very good team ✨ always leaves a girl feeling icy ❄️ "

"Customer service is very useful and fast (used their Facebook page). They helped me with sizing. Also, I returned an item in one of my purchases and I received store credit. Tysm for all the help!"

"I love Dolls Kill - the products are unique and the service is unbeatable and on top of it they make shopping fun. I had a delivery that had the wrong size item. I contacted customer service and a rep named Ashley took great care of me, arranging a replacement and keeping me informed what was happening. They even saved me the trouble of returning the wrong item and let me share with a friend. This company rocks!!!"

"It was a wonderful experience "

"I have yet to have a negative interacting with this store, I am always pleased by the quality and customer service!"

"Had issues with shipping but reached out to customer service and they responded immediately and was very helpful. "

"Anything I’ve ever ordered from Dollskill has instantly become one of my favorite pieces! The quality is amazing! They also have the best customer service! Anytime I have a problem (which is so so rare) they take care of me!!! I can’t recommend this company enough!"

"One of my favorite stores to shop at. Love love love all of their products and just wish I had enough of a budget to buy everything I want! I've had very few issues with orders, and if there ever is a problem, they are very quick and efficient with their help. "

"I absolute love Dolls Kill, they have everything I ever wanted and more.. They ship super quick (like, unbelievably quick) and their customer service is such a pleasure to deal with - they're always nice and very responsive.
Due to the fact that they ship so fast, you can't really change your order once it's placed, so I recommend checking your order carefully before hitting pay.
I just wish they could ship from the UK as well, I would order way more often if I didn't have the customs to pay every time.. but even with customs, it's still amazing value for the incredible pieces you can find only here. "

"DO NOT buy from Dolls Kill unless you want to literally throw your money in the trash. They have the worst customer service I have ever seen, marked-up prices for horrifically low-quality products, and their return policy is not only dishonest-but completely lacks transparency.

Store credit? For what? Might as well just develop a gambling addiction and bet your life savings & assets on the god d*mn ponies-that's how hard Dolls Kill will f*ck you over.

I'd go as far as to say that this company is a total SCAM designed to steal your money by luring you in with trendy clothes that are just as short-lived as the trends themselves.

I'm all for conscious consumerism and being informed, but with the level of deception operating at every level here... HEED THE WARNING: save yourself the trouble & lost cash and BOYCOTT this absolute joke of a clothing company.

P.S.: Don't call me "doll," you trash peddling scum."

"Fantastic people to deal with great customer service. They went above and beyond to help me :) I am one very happy customer! The items were also super cute and very well made :) "

"It was great and very helpful/ benefical"

"I accidentally placed an order that included the item I didn't meant to order. I got response from customer service really quickly. Tiffani helped to cancel unwanted item and was really sweet. Thx a lot for your help :)"

"i had an item that was saying “shipped” for over a week. it didn’t move at all, so i contacted them and they sent me another one! hassle free. i love how fast they responded and how quickly they took care of the issue. "