"Great company that’s always there to help! The courier company made quite the mistake and customer service was quick to resolve the issue that wasn’t even theirs to begin with. Received my item on time and I love it :)"
"Always have the best experience with customer service. "
"Dope stuff and great customer service! I'm a loyal customer for years!! Love "
"I order a pair of pants on pre order along with a couple other items and didn’t realize they would all ship at the same time (weeks later) I reached out to customer service and Angel helped me get my items 2 days later! Very happy about that! "
"I have been shopping for mostly shoes at Dolls Kill and have bought at least 10 pairs. I’ve never had any issues at all. I purchased a shelf and it came a little messed up (nothing super serious just a little paint got rubbed off) I reached out to customer service and they responded right away. The person that helped me was Angel and she was so sweet. I am super appreciate of them and will continue to shop with them. I’ve also purchased jewelry and many gifts thru Dolls and the shipping is super fast and on time . "
"Three days after purchasing my order I realized that I put the wrong address on file! I emailed Dollskill customer service as soon as I realized my mistake and they were able to update my address the same day! I was amazed by how efficient they were especially since it was a Sunday. Thank you to Jesus for the help!"
"Amazing customer service, so sweet, and super fast! I contacted Dollskills via email about a order I made accidentally and less than 24 hours they responded and resolved my problem! I was super relived since I know it was my error, they understood completely and helped me out quickly! Thank you especially to Jesus who helped me out:) "
"I used their text option for accessing support. As a person on the spectrum, I have a variety of sensory needs, especially around clothing and how it fits. I texted them about the items that I liked the fit for best to get more recommendations and got plenty to fill my wishlist as well as items to avoid which was especially helpful!! Even tips on how to make one of the items more accessible-having a text option plus the considerate and quick reply (same day) alleviates so many barriers for me as an Autistic person. Couldn't be happier with their service! I had already pre-purchased some items but now I know what I can buy next and how I can wear what I have to fit my sensory needs. "
"The customer service is beyond excellent! They have such a good team to make your experience so much better and you feel trustworthy with them! You know you could not go wrong with this website. They always respond my email within few hours. I always enjoyed shopping at dollskill! "
"They give incredible customer service, I've had to return a few times now and each time has been so easy. Store credit goes far as well. Thank you!"
"The customer service is beyond excellent, they respond very quickly to any questions or concern you might have. I would love to recommend dolls kill to any dolls admire the different trends that they brings. "
"The customer service team is the best "
"I miss typed my address and i was really worried about it but they helped me fix it and explain it."
"Excellent customer service. Amazing response time!! & handled my situation with such ease!!! I can't wait to see what I look like in my new clothes from DollsKill!!"
"I recently made my first purchase from dolls kill. I was very excited and eager to pay and get my order as soon as possible. I ran into an inconvenience after checking out and didn’t receive my receipt. I quickly contacted dolls kill via text. They got back to me instantly and figure out what the issue was. Turns out by paying Apple Pay it sent the receipt to my old email which I no longer have access to. Jesus was very helpful and help me Track my order with out accessing my email or account. I appreciate the quick and great customer service dolls kill offers. Definitely will be shopping again.
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