"I would expect a tire listed to be in stock if listed or so noted out of stock. When will the tire be in stock and ship?"
"Fast response and quick shipping."
"Great product, great service!"
"Customer service was very friendly and prompt on shipping, I have been ordering from these guys for 5 years, they are always my go to source for tires
"
"Nice. Delivery was quicker than I thought"
"Very low price and very fast shipped"
"great service and speed delivery"
"what's the chance of REALLY winning the I Pad? Even without believing there is a winner receiving an I Pad, I was totally pleased with their service, product, delivery, and phone help! I have already recommended them to my friends and family. I will be buying from them again in the future!!!! Come on, cut an old man a break, Send me that I Pad!!!"
"Tires look great and increased performance in my 03 mustang gt! No more sliding around the road when getting on it! Really pleased with product!"
"Superb service; highly recommend."
"I was pleased with the quick response and delivery time was very good."
"Thank you for the service and speed of delivery."
"Great service and fast delivery. Will tell other about this company."
"Everything was tip-top. Nice tires, excellent service."
"no discount for not having my tires."
A rep from Discount Tire Zone, discounttirezone, has responded:
“We sincerely apologize for any inconvenience that this may have caused. You are absolutely correct in your assertion that out of stock products should be listed as such and this is normally the case. In this particular instance however, an error in the inventory count for this item caused us to list it as being available when in fact it wasn't. Also, this item should have been available last week, but when inventory did not arrive on schedule we were informed that it is on backorder with the manufacturer. The current estimated availability for this item is three weeks. We definitely should have done a better job of keeping you informed of these developments.
We do understand that you may not be able to wait this long. As we had previously stated to you in the out-of-stock email notification that you should have received, you may opt to keep this order on hold for the time being or you may cancel at any time. Once this item is in stock, we will notify you prior to shipping.
Once again, please accept our apologies.”