ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.50/5
Chance of future purchase:
4.23/5
Shipping & packaging:
4.27/5
Customer service:
4.28/5
Return/Replacement policy:
4.46/5
Featured Review


Verified
5/5

2024-04-29

The Way It Should Be

"Great Prices and Fast Shipping!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-04-29

You sent a part that I didn't order!

"You did not send the Geissele SSA-X Government Trigger that I ordered! You sent an SSA-X instead! Not The Same Trigger! I will be returning this trigger and if the correct trigger is not sent, I "will Not" be doing business with you ever again!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Rep reply posted 2024-04-30
A rep from Dirty Bird USA, DirtyBirdUSAME, has responded:

“Hello! I'm very sorry for the inconvenience. Please reach out to us at info@dirtybirdusa.com and we can go ahead and work on an exchange for you. Thanks and have a great day!

Michael Earnest”


Verified
5/5

2024-04-29

Best price & fast delivery

"I checked several places and found the best deal here. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-04-29

"First time customer - Fast delivery, good price, and order was perfect! Will order again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-04-28

Bad poor

"Took 11 days for a three day order emailed no reply called rude called again rude I liked what I bought but the shipping and service are not good not a good experience "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-04-29
A rep from Dirty Bird USA, DirtyBirdUSAME, has responded:

“Hello! I am very sorry for the delay in getting your order out to you. This item shipped from our NC location, and we are currently in the process of moving that location, but it still should have shipped quicker. I have gone ahead and refunded you for the shipping charge. Once again, I am very sorry for the inconvenience and I will be speaking with the CS team to work on avoiding situations like this in the future.

Have a great day!
Michael Earnest”


Verified
3/5

2024-04-28

Shipping delay

"Don’t get me wrong awesome website tons of products but they’re order processing time is bad compared to others "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-04-29
A rep from Dirty Bird USA, DirtyBirdUSAME, has responded:

“Hello! I am very sorry for the delay in your order. It looks like your order was placed on a Sunday, and we got it out on Wednesday which is about a day slower than we would like to get the product out. We aim to get all orders out in 1-2 business days and we are working out the kinks in our process with the influx of orders we are receiving. I just checked the tracking and it is in your state, as of today, and is still moving through the network. It's taking USPS a bit of time to get it to you, but it is still progressing towards its destination. Please let me know if you have any questions or concerns.

Have a great day!
Michael Earnest”


Verified
5/5

2024-04-28

Knowledgeable and friendly staff

"Walked in needing a new optic for an rmr cut, showed me some options, gave some experienced recommendations and I walked out happy with a new optic. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-28

Will order again

"Fast **** shipping. Thanks again and I’ll be ordering from yall again "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-04-28

Good price on ammo

"Ordered a case of ammo for target shooting, was delivered fast .
Thanks Bird
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2024-04-27

Nice Complete 5.56 Upper Receiver

"After a few hiccups, everything got worked out and I'm very pleased with my new Complete Upper Receiver to update my Eagle Arms AR-15. Kudos to the online sales team for all their hard work and assistance. Thank you all"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-27

Great experience!!

"Easy way to shop fast delivery and all secure."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-27

Great price

"Used ammo seek found these guy quick delivery great price , will definitely shop here again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-27

Great service and great price

"Bought some ammo from them on sale. They called to ensure the right shipping details and were very kind. Quick service would recommend."


Verified
5/5

2024-04-26

Great service!

"I was able to make an order and get the product fast and without any problems. I will use this company again! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-26

GOOD service good product

"GOOD service good product and pricing is competitive."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process