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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2002-03-28

"Bought a Canon digital camera at a great price & received great service & delivery. Received a phone call the next day after ordering on line, confirming my order & offering me a great deal on rechargable batteries & a charger which I also bought. I received my camera two days later. Didn't expect all that along with your great prices. Way to go Digital e-Tailer!


"

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5/5

2002-03-28

"I was concerned with using this vendor due to the comments here (although pricegrabber.com has them rated higher), but choose to purchase a Canon powershot G2 camera from them anyway.
They had a good price and it was in stock (nothing available locally and price would have been $170 more. I needed the camera the following week as I was going on vacation. It arrived as promised and has been working great. The only negatives were the shipping costs ($45 for 2nd day air) and they do pressure a little bit to buy extra products. I bought a spare battery but they matched the local price minus the sales tax. I would do buisness with them again if I really needed the product or if the shipping costs came down.
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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
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Customer service making decisions on their own
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1/5

2002-03-12

"WARNING! NOT A REPUTABLE DEALER!!!
I ordered an Epson printer with supplies. The printer was said to be in stock but didn't ship for ten days. That's a nuisance, but they fraudulently sold me non-Epson ink cartridges that do not exist. These were supposed high-capacity cartridges. On arrival they turned out to be a third party ink cartridge that was available elsewhere on the web for 16.95. They advertise them for $99 but gave me a special bulk deal for $69. Similar deal with paper.

After several phone calls I was refunded part of my money but was not allowed to return the fraudulently sold goods. I have since filed a complaint with the Better Business Bureau which already has a file on these guys!

If you don't believe those of us who have said stay away, at least check with the BBB!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
N/A

1/5

2002-03-12

"Terrible"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process