"Order came in on time, but beware of warranty coverage. Only 14 days, and when my DVD player started freezing up, they would not respond to e-mails. Very poor customer service, almost no warranty, will not accept returns of any sort. "
"Incredible Company. Easy to order, no solicitation calls, Cheap prices. Overall a great store which I am incredibly happy with. I made 2 orders the first was a Canon 20d w/ memory card. The second was an RCA RD2780 MP3 player. With each order I had the product in my hand within 3 days. I highly suggest ordering your product from this company."
"I sent the following email to the company after receiving my order:
I recently ordered a DLP TV from you and wanted to drop you a line to express my appreciation of the excellent experience I had. The TV arrived within a week of my order and was in perfect condition.
My only criticism is that I never received an email advising me of the shipping date and I needed to email you to get this information and a tracking number.
I admitted was very hesitant to order a large screen TV from an internet company two thirds the way across the country. But after reading several reviews of other customer's experiences I took the chance and very please with the results.
I will post positive review of my experience with your company on the sites I visited and will recommend you to others who are interested in purchases of electronics. In fact, I have already done so.
Thanks again for making my purchase experience so painless.
"
"Perfect transaction !!!
I read numerous reviews of on-line stores selling digital cameras. The horror stories of some customer's experiences certainly made me cautious and apprehensive.
I decided on digital1234.com and placed my order on Tue 11/30/04. My Fuji S5100 was sent out via UPS the very next day and I received an E-mail with a tracking number to follow it's progress. It arrived at my home on Mon. 12/6/04.
The camera is a brand new, unopened USA model with everything in the box.
The packaging was done properly with shock protection and attention to detail. This camera works perfectly and is a terrific deal for the price.
Digital1234.com performed exactly as promised with NO hassels, delays, false promises or deceptions.
I recommend digital1234.com highly and will order from them again when I need something that they stock.
This is, of course, one customer's experience.
Harold from sunny Florida"
"I am very satisfied. I was extremely worried about ordering a television on the web but Digital 1234 delivered as promised. I ordered a Samsung DLP 5063 and it has performed flawlessly. No one Dallas could even come close to Digital's price and other than having to wait two weeks I am very pleased. Thier shipping company SEKO Worldwide needs to work on their shipment tracking software since I could not get it to work on SEKO's website but a few phone calls and I knew where my package was. I highly recommend ordering from Digital 1234.
TJ"
"Great prices. No accessory pressure. Legitimate vendor. Fast delivery. Will use in the future. Very satisfied.
Ordered a 50inch Panasonic Plasma and extended warranty. Received order confirmation, tracking # and call from shipper within 5 days and received the TV in good shape in 7 days.Saved almost $1000 vs buying from circuit city. Excellent experience "
"I ordered four DC as presents for my relatives, but one of them is defective. I emailed it's customer service (Nov 15) to ask for help after I received my order (Nov 14), but no response received. After two days (Nov 17), I emailed it's service again, and received a response in which they told me they will send me a return label, but till Nov 23, I did not receive any label. Then, I had to emailed its service again to ask for the label, but till now, I have not received any response or label. Poor communication and poor after service."
"Most frustrating company I have ordered from. I ordered a Minolta Dimage G600 from another store. It turned out they did not have it in stock & I needed it for the holidays. I canceled it and ordered it from Digital1234. Stupid. I am still waiting. Shipping got messed up by them. It is still wandering about the country. It took 5 emails to get a response. They were read, but no one replied. The replies when they finally did are not very friendly. They had the best price, but I would rather pay more for better pr. I don't recommend. Hopefully I will get my camera by Christmas!! and than I also ordered the 5 year warranty. Hope it is a separate company."
"I ordered the Toshiba dvd recorder with HDD RDXS32. It was defective . I had requested an exchange. After two emails (the only way to communicate ) without response, I have decided to write to my credit card to stop payment.
If they could provide a quick and prompt response, I would definitely shop again."
"I ordered a camera 11/4/04 and it was shipped 11/11/04. Communication with this company is very weak at best and is email only. I received 2 emails from this company which were responses to my emails wondering about shipment. However, it was the best price out there, their shipping was free, and they use UPS which is trackable. If you can deal with the lack of communication, this company is the way to go.
UPDATE: I received this order this morning, 11/15/04. This company has convinced me it is top shelf and will give it my HIGHEST recommendation AAAA++++****"
"I ordered a Canon 20D kit on Friday the 22nd of Oct, shipment arrived promptly a week later by UPS groud shipping. No problems and good communication and fast response through emails. It will be great if they can have a phone number to call. Anyway, it was a good buying experience. Recommanded. "
"I was happy with my initial purchase with this seller but just like any online shopper, I was skeptical at first. This online store is pretty new and never heard before but i went ahead and ordered a Canon EOS 20D kit based on customer feedbacks. I ordered on Friday for a 2-day UPS shipping and received it on Tuesday in good packaging too. The item was new, unopened, and with all the accessories that came with the kit. I will definitely include them in my favorite list of online stores. Thanx guyz!!"
"This was my first purchase from digital1234 which I hadn't heard of before. But after reading good reviews here and their web site, I decided to give them a try.
Orderd a Canon G6 digital camera on 10/11/2004 in the morning. Received an email notification in the afternoon that the item was shipped with the UPS tracking number. Package arrived on 10/18/2004 as scheduled (UPS ground from NJ to CA). Camera is new with USA and Canada warranty card. Also received another email confirming the delievery of the package in the evening.
The price was the lowest I could find and the whole transaction was smooth. Their web site is not fancy but very easy to use.
All in all, I was very satisfied and will definitely buy from them again."
"Good price and fast delivery. Entire process was done on-line. Never spoke with a sales rep.
Purchased Canon camcorder. I would purchase from Digital 1234 again."
"The web site might look not so good. However, the service was great. I bought Canon EOS 20D from them. I was a little skeptical at first because of its low price and cheesy web site. As soon as the order was submitted, the system email confirmation was send out immediately. After a day, I started to worried because there was no phone number or address that I can contact with the company. The only mean of communication is via email.
So, I emailed them to see if I ordered the camera before it got out of stock because the day after I order the camera, I recheck the site and it listed as out of stock. 2 hours later, they emailed me back which I considered it as pretty quick responses. They said my order is fine and will ship out today.
The order arrived on time as promised. The credit card wasn't charged until my order was shipped. The only thing I was concerned was the packing. Looks like they cut short on the packing of the product.
Especially, I order a DSLR camera, the box is a little bigger than product box and filled with peanuts foam. Doesn't look very protective. The camera works fine though.
I will do business with them again."