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5/5

2018-08-16

Great Experience

"I bought a couple of shoes before I thought to look for diabetic shoes. The shoe I got from Diabetic shoes HuB is the best for me, it is the only one that gave my trembling feet a relief all through the day. And I have a great customer experience when purchasing this shoe. The Nike Air Max shoes I got from onefactorytrade.co for my son is also amazing. These are my two favorite sellers. "


4/5

2017-11-02

Customer Service

"I would have given them a five star rating with the exception of the online catalogue. As previously mentioned the inventory is not timely updated. This was rather important as I was trying to find work boots for my husband which had been discontinued by the manufacturer. Having placed an order for two pairs, I experienced a problem with pay pal. Which in turn proved to be beneficial as when I contacted customer service the boot was not available in the size and color I needed. However, Steven did take my ordering information and was going to try to locate the boots for me. He was polite and courteous. I will update my review when he replies. I just wanted to say that do not depend on the online listings as they do not update on a regular basis. "

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Verified
5/5

2014-08-10

"Bought some shoes for myself here even thought I'm not a diabetic. Have a wider foot with bunions and the shoes worked great. Will definitely shop here again."

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2/5

2014-03-28

"I am very disappointed that Diabetic Shoes HuB does not refresh their inventory online to show what they really have in stock. When you go searching for something online, you expect that they have it in stock, unless otherwise stated. I was skeptical because they said they had every size and color available of the shoe I was looking for, so I went through the process, paid and received order confirmation. The next day I received an email that they had other options (bate and switch) for me in other colors available but that they checked with the manufacturer and that shoe was not available in the color and size I ordered it in.

As I look over their website... it looks like this is a common thing in their shoe department. I'm very bummed because they have my money and it will take a long time to get it back because I paid through PayPal.

If your looking for shoes... buy them someplace that had the inventory in stock... not Diabetic Shoes HuB.
"

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Verified
5/5

2013-04-03

"I recently made a purchase on this webstore for my grandmother, as she has edema in both feet. They have a wide selection of shoes from manufacturers I never heard of, but apparently these shoe brands have been around for quite sometime and are actually very well known.
I ordered a pair of Aetrex women's shoes for my grandmother and the quality of the shoe was top notch - only issue was the shoe was a little small (width wise) so I went up to the next largest width.
Return process was easy enough and I made an exchange. They shipped the exchange out to me free of cost and the shoes arrived quickly.
I will definitely be shopping here again.
"

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Verified
5/5

2011-11-10

"One of the best online shopping experiences I have ever had. Customer service was extremely helpful and knowledgeable. My grandma is diabetic and has been having problems with her feet. Steven provided me with so much information on the importance of taking care of diabetic feet and helped me order a great pair of shoes. My order was delivered quickly and accurately. My grandma absolutely loves the shoes and can;t remember when she was last this comfortable on her feet! I will be doing all my future diabetic footwear shopping here and have recommended diabetic shoes hub to everyone I know with diabetes."

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