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Verified
5/5

2012-11-10

"I've purchased three major appliances from this retailer (Viking and Bertazzoni brands), and all have arrived in as-described condition without any difficulty whatsoever. Additionally, the prices for these appliances were significantly lower than all the other outlets I researched. I highly recommend Designer Home Surplus and their sister company, Elite Appliance. My salesperson, Rob, was very knowledgeable about the products and pricing, and processed my order quickly.
THANKS!
"

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Verified
5/5

2011-09-22

"Couldn't be happier! Excellent service. 42 inch built in refrigerator arrived in Los Angeles 3 days after placing the order and was ready for delivery to my home on day 4! Viking is offering a $500 rebate on the refrigerator which DHS gave me up front! A+ rating from BBB and good reviews from Reseller Ratings made me comfortable with ordering from them. Excellent customer support that answered the phone immediately when called without having to enter a tortuous combination of digits. When I experienced some problems with delivery, due to my misunderstanding, they called and tried to accommodate my needs. The nature of the misunderstanding is entirely my fault. When they say "curbside delivery" it literally means on the street by the curb which can be a bit difficult to address since I live on a hill and my front door is down a flight of stairs and the garage is up an incline. Even my street is on an incline. Just make sure you, or your contractor, is ready to accept and install when the appliance arrives. I would have no hesitation in purchasing from them again. "

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