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5/5

2019-10-22

Terrific tools for Invisalign users!

"I got my Invisalign a couple of months ago but realized that it was really hard to remove them. I searched the web and found Dentakit. They had a bunch of different INvisalign removers and I picked one that worked really well for me. Then I realized that they also had the chewies that I needed, so I got those too! The order came really fast. A few weeks later I wanted to buy a cleaner for my liners. I contacted DentaKit and they responded right away to help me figure out the best one. I bought Dentabrite from them and have been using it to keep my Invisalign liners clean. I really like this store and they have become my go-to for products to use for my Invisalign treatment. Have recommended them to my orthodontist and a few friends, too!"

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1/5

2019-10-01

Brutal customer service.

"I purchased the Pulsate Pro for $189 with free shipping, my orthodontist had recommended it. I did a lot of research before I ordered it, and realized there really was not much competition out there. There was a few much more expensive alternatives but priced over $800. When it arrived I was shocked, it was a little plastic machine that looks like it cost $40 ( That is being generous) But I knew that I had no choice but to stick with it, I sent two emails with a couple of questions which Dentakit responded to. I then had further questions and left a total of 4 voicemails and sent another email and I was ignored. This is a unique product and NOT something I can google to find the answers. I actually would like to return the product as I decided that I would rather get the script from my orthodontist and splash out for the Rolls Royce acceledent at least they have outstanding customer service. Really upset!!! "

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Rep reply posted 2019-10-22
A rep from DentaKit, DentaKitRatings, has responded:

“We're sorry that you're unhappy, but we answered your questions promptly in several emails. After that, you called us several times asking the exact same questions -- which we had already answered in our previous emails to you! If you still wish to return the device, please email our customer service department at customer-services@dentakit.com and we will make the return and refund arrangements.”


5/5

2018-11-27

Helped Me Get Through Jaw Surgery

"I had jaw surgery earlier this year and I needed some really specific things to help me get through the experience. I liked that this website specialized in things for orthodontic patients. When I wrote to ask them a question, I got a very detailed answer in only a few hours, which was great! I ordered a bunch of stuff, and most of it was extremely helpful for my recovery. There were a few things that it turned out I didn't need. I was able to return them, no hassle. Now I'm in braces for a few years and I continue to order stuff from this website. They have some great sales, too!"

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5/5

2018-11-16

Very useful, good products, good site!

"I originally found this website searching for something better to clean my retainer with. They had so many products to choose from! I settled on a product called Steraligner and I really like it! The Dentakit website is easy to use and I got my order in a few days. So the next time I ordered more of the product and a couple of nice retainer cases, and decided to also try the retainer wipes. Again, a very good experience all around. I have told my orthodontist about them and will continue ordering from this website."


5/5

2018-11-10

I recommend Dentakit.com to my patients

"I'm an orthodontist and found Dentakit.com several years ago on the web. I have recommended this website to many of my patients. I like the products that they carry, particularly the retainer cleaner finding application on their website. My patients have told me that they get their products fast. I would recommend it."


5/5

2018-10-22

Great Products and Service!

"I bought several products for my son and they have been lifesavers! He was in so much pain before I found Dentakit and their wonderful products! I emailed to ask them a question and they prompted answered me and were very helpful. I don't know what that other reviewer is talking about, because the products we received were unopened and fresh. BTW, I was referred to the site by another Mom who had bought Dentakit products for her daughter, and she is also very happy with her purchase. And that Mom was told about the site by her daughter's orthodontist!"

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1/5

2018-08-29

Expired Toothpaste

"I got expired toothpaste. Products look resealed as well. BLAH! "

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Rep reply posted 2018-10-28
A rep from DentaKit, DentaKitRatings, has responded:

“We're sorry to hear that you had a bad experience with a product that you received from us. We wish you would have contacted us instead of just posting a negative review online. We respond to all customer inquiries within 24 hours. ”