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1/5

2003-06-05

"At the beginning of May, I purchase a camera from one of Dealcat’s
auctions. I used the "ASK SELLER A QUESTION" link on the auction
page. A person replied back to me answering any questions I had
regarding the item. He asked me to wire money to Romania via Western
Union. After reviewing Dealcat's Feedback rating, I came to the
conclusion that it must be a legitimate auction. Needless to say it
was a scam and I am now without my money and the camera. I have
contacted Dealcat.com to see if they could help me in any way. They
told me that there was nothing that they could do about it and that
it was my Fault not theirs. My argument was that they should have
better security in place so that these people can not hack into their
pages. This person was using all of Dealcats info. to scam people.

DEALCAT was very UNPROFESSIONAL about the matter and did nothing to
help me.

I RECOMMEND THAT YOU DO BUSINESS SOMEWHERE ELSE OTHER THAN WITH
DEALCAT.COM AUCTIONS...…..

BEWARE!!!!!
"

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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
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Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Overall web site
Speed of web site
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Web site being easy to use

5/5

2002-11-18

"Order was lost in shipping, that happens I guess. They made it right by reshipping and offering a coupon.

Product was good, price was right
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
N/A
Overall product shipping and delivery process

5/5

2002-10-23

"Overall this company did a relatively good job. I would think that they are perfect for the buyer who knows what they want and is just price shopping. I would not recommend them to someone who needs advice, etc. I received my printer in 3 days in perfect working order. A pretty good experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered

1/5

2002-05-01

"This outfit will stand behind the model numbers, but not the description or specs they place on their web page. If you buy from them, double check the specs with the manufacturer. I would not purchase from dealcat again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

1/5

2002-04-16

"Warning!! This place is a scam. Ordered a brand new camera, it was defective and they would not work with me on a return. No answer via telephone and no return calls. Cutomer service is terrible. I would never ever shop here again or recommend to my worst enemy. Shipping costs are horrible also."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being knowledgeable
N/A
Customer service resolving problems
Customer service making decisions on their own
N/A
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

1/5

2002-04-06

"This is as close to a scam site as you can get without being an outright scam. Their home page states"same day shipping for in stock items order before 12:00". Try days later. Submitted at least order cancellations, none acknowledged until they finally shipped, Response. " order cancelled until we acknowledge". Charged $27.85 for ship 9#s ground in the same city. Out of state vendor shipped same item for less than $9.00. Apparent penalty for denying acceptance of supposed same day shipment nearly two weeks later is 20%. Disagree that DealCat is communicative, of eight messages sent only two acknowledged. Will never place another order with DealCat and advise anyone contemplating same, despite price, to not order and avoid getting skinned.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

1/5

2002-03-24

"This is my second and likely to be my last order. The prices of the merchandise are very good but they make up their profit in ridiculous shipping charges. I just paid $18 for 7 inkjet cartridges. They have tripled their charges over the last 6 months. Thsi order was received promptly, but my first order took some 4 weeks to receive. I have send them messages about their shipping charges, but don't even get a courtesy response. They are now very low on my list of good businesses."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
N/A