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Verified
1/5

2011-12-01

"Horrible horrible site. TOTAL RIPOFF. I've gone against my better judgement and used this site several times. The orders I have received were crap and the rest I did not receive (with no email responses of course.) I will be contacting the Better Business Bureau of this company. They also delete negative feedback on their site and write their own good reviews.

The good reviews on here are most likely written by someone who works for deadly deal or they occasionally send 1 out 100 orders and ask that person to write a positive review.

DO NOT USE THIS SITE. SAVE YOUR MONEY.
"

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Verified
1/5

2011-10-05

"250 Games for Nintendo DS/DS Lite - Retails for $119|||| I ordered this 7-21-2011. Paypal Shows the transaction.....DD doesnt not and will not respond to my emails....Check the item for that day in the community and I am not the only one that did not receive the item. Be careful when ordering from here!!!!!"

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Verified
1/5

2011-06-20

"Like other here, I also ordered an item from them. I placed my order in March and emailed them a couple of weeks later to see where the item was. They replied and said it was coming from Hong Kong and should arrive within 4 weeks. I waited the 4 weeks and never saw it. Tried to get a refund from PayPal but waited too long. Since then I emailed Deadly Deals at least twice a week and never got any reply back from them. Obviously they wanted me to wait long enough so I couldn't get my money back and I never saw the item nor got a refund. It is now June so I assume I'm out the money. Will never purchase from then again. No worth the risk or headache."

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Verified
1/5

2011-04-03

"I purchased a refurbished iPad on Feb. 20th. After waiting already 4 weeks, I wrote to them and they responded that it was coming from Hong Kong and would take up to 4 weeks. It is now 7 weeks and I really doubt that I will see what I purchased. I notified Pay Pal who has a running dispute, but I feel like I've been taken for a fake deal. They have not refunded my money either after repeated requests.
I have shared the situation with my whole school as a lesson against online scams.
"

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Verified
1/5

2011-01-14

"I believe this site to be a total rip off too. I placed an order December 1...got an email saying it shipped on Dec 14 & still have not recieved my purchase. I have emailed the company & have received no return email from them either. I am going to try going through paypal to get my money back. What a pain! Not worth the risk in my opinion!!"

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Verified
1/5

2010-12-17

"This site is a RIP-OFF!! No shipment, no responses to emails or on site "contact us" requests. They just took my money and kept it."

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Verified
1/5

2010-10-19

"I made an order on August 26th, 2010.

Today is October 19th, 2010.

I still haven't received anything from Deadly Deal.

I've already got my money back from PayPal, so if my items ever do arrive I'll come back and post if they were even worth getting for free. LOL

RIP OFF as far as I'm concerned right now.

OH, and they NEVER responded to ANY of my e-mails. I DID report them to the BBB, and asked that the BBB file my complaint for any future references.
"

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Verified
1/5

2010-10-19

"Deadly full of ripoff!! Ordered a netbook from DeadlyDeal.com When it arrived it wouldn't turn on. Got an RMA number from them and sent it back to the address given to me. USPS returned it undeliverable. I contacted DD.com and they added unit number so I spent yet another $10 to return it. Never heard another word from them. No replies. Turned them into the BBB. Still nothing. Now I am out $170!!"

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Verified
5/5

2010-09-29

"I have previously made 10 individual orders. My first order was in March 2009. Some of the items came from their dropshipper in China, and other products came from DeadlyDeal directly. I received every order that I purchased. One order arrived 2 weeks late, but when I inquired about it's status DeadlyDeal responded to my inquiry within 36 hours, and explained about the delay and apologized. 3 days later my package arrived without issue.

I can't understand how other customers are bashing DeadlyDeal and talking down about their customer service. I have nothing bad to say about DeadlyDeal.

Everything I've purchased is in the condition as described when I purchased the item. I find their very inexpensive "Mystery Boxes", "Mystery Crap" or *FREE Items* very entertaining. It's always a fun surprise, and the Mystery boxes retail value always exceeds the $1.00 that was paid for it.

Overall:

* Items for sale are of good to very good value

* Items arrive in an exceptable timeframe, especially when the shipping is FREE

* Customer Service was responsive and very helpful

* I would reccomend DeadlyDeal to others

Thank you DeadlyDeal!!
"

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Verified
1/5

2010-09-14

"BUYER BEWARE! DO NOT ORDER FROM THIS WEBSITE! THEIR CUSTOMER SERVICE IS NONEXISTENT. YOU WILL ONLY RECEIVE GENERIC COMPUTER GENERATED AUTOMATIC RESPONSES TO ANY E-MAILS YOU SEND TO THEIR CUSTOMER SERVICE DEPARTMENT.

I ordered 2 items from DeadlyDeal.com on April 10, 2010. On April 26 I received this e-mail from them:
"Greetings *****,
Thank you for your recent order from DeadlyDeal.com . We thought you would like to know that your order has been processed and shipped.
We are truly sorry for the delay as we had several items on Back-Order due to the quantities sold, rest assured, your order HAS BEEN HANDLED as shown.
We wanted to take this extra opportunity to express our appreciation for your business, and we are serious. In this day and age with the current economic situation we value more than ever your consideration in making a purchase from DeadlyDeal.com .
Your order is being shipped directly from our warehouse in Hong Kong, please allow between 5-20 business days for the item to arrive.
Below is your order information, please save it in a safe place for future reference. Moving forward, in any future communication with us, please use your unique Transaction ID.
Notice: If you ordered any of the Mystery Deals, and you ordere MORE THAN ONE, you will get 2 shipments. One shipment will be coming from California, and the other from Hong Kong.
All orders made on 4/17/2010 will be shipped directly from California regardless of order quantity.
Order Process Receipt
Today’s Date: Monday, April 26, 2010
Total Amount $23.98
Item DescriptionNintendo Lovers - R4 Cartridge Revolution for DS
Quantity2
Your e-Mail Address:****@****
Item Is Being Shipped To:*********
*******
*****, TX 76***
Purchase Date:4/10/2010
Time of Order:11:12:18 AM PDT
Transaction ID:*****************"
One week later, I received ONE of the TWO items I ordered. So, I waited 2 weeks to see if it would show up. It never did, so I sent a message through their forms on the website to DeadlyDeal.com's customer service dept. on May 21. I did not receive a response, so I sent another request through the forms on their website on June 2. This is the e-mail that I received from them:
"FRIENDLY REPLY FROM DEADLYDEAL to me Jun 2
Thank you for your email. Due to the high number of sales we have, it may take us some time to get to your email. Please be sure that EVERY email will be replied back to, sometimes in a few minutes, sometimes it may take a few days.
Thank you for your patience and understanding.
DeadlyDeal Support Staff"
After waiting to hear from someone, I finally grew impatient and sent an e-mail directly to their customer service department on June 19. Once again, I received the exact same generic form letter from them stating that they will reply to my e-mail soon. Well, here we are in the middle of September and I STILL have yet to hear back from them.
AVOID THIS WEBSITE AT ALL COSTS. THEY DON'T CARE ABOUT CUSTOMER SERVICE, THEY ONLY WANT YOUR MONEY.
"

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Verified
1/5

2010-06-05

"I ordered two of the Elecronic Mystery Deal - Netbooks & More !, I saw netbook so I stupidly bought it, combined both cost me $50, I ended up receiving a 1GB no name screen less mp3 player, and a 2gb mp3 playing sun glasses. So basically total junk, I wouldn't have minded if it was ~$10 but not at the price I paid, a total ripoff, I'm sticking to just woots random crap."

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Verified
1/5

2010-04-07

"This site sucks. All they do is resell items from dealextreme.

I posted a view review on youtube
http://www.youtube.com/watch?v=4pGOhXI5mKA
"

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Verified
1/5

2010-03-15

"Horrible Horrible Horrible... I ordered it in December, simple ipod cases. Waited one month, still nothing. On Jan. 12th I emailed support. They confirmed the order was messed up and they would send out double the amount. I never got that either. Now I cannot get them to even reply to my emails. Stay clear of these idiots. The BBB should shut them down."

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Verified
1/5

2010-02-17

"Be careful...
The shipping of this site is EXTREMELY slow. Last order I made was on Dec 1st 2009 and today is Feb 16th. Its more than 1 and half months. (Read it.. Months not Weeks)
"

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Verified
1/5

2010-02-02

"***IF YOU HAVE THEM BOOK MARKED ..... DELETE***

***THESE PEOPLE REALLY SUCK AT CUSTOMER SERVICE**

KEEP READING >

HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE(not strong enough words) CUSTOMER SERVICE.
Purchased 3 items. It was a mystery deal,, either a gps or a laptop for $49.99.I rolled the dice ordered 3. Got all gps no big deal. EXCEPT one was DOA the other two were a brand that could not be updated and were shipped with map info for the US west coast, I live in New York state.
I started the RMA process through the website.
After NUMEROUS emails to them with NO response they got back to me with the RMA info (twelve days later).
I packed everything according to the RMA info,sent them back return receipt requested via USPS at a cost of $50.
Someone there signed for them (I have the return cards) on 12-04-09.
It is now 02-02-10 still no refund. Tried calling several times no luck get an answer sometimes then "transferred" to a rep. only to either be on hold for ever or the call disconnects.
I had my credit card company go after them...they suck too. Got a partial credit on my account only to have it put back on probably because the credit card co. cannot get a response from these PEOPLE!
Now i'm out over two hundred dollars,but I'll keep trying.
Long story short IF YOU BUY ANYTHING FROM THESE PEOPLE ...YOU ARE STUPID! BE WARNED!
IF THEY GET NO BUSINESS THEY WILL BE GONE!
THEN MY LOSS AND OTHER'S LOSSES TO THESE PEOPLE WILL BE AVENGED!

UPDATE--- 02/24/10
THEY WANT ME TO DELETE THIS POSTING
THEY STILL HAVE NOT CREDITED MY ACCOUNT
THEY SAY THEY HAVE NOT RECEIVED THE MERCHANDISE
THEY SIGNED FOR THE RETURN I HAVE THE PAPERWORK
NOW I HAVE BEEN "OFFERED" STORE CREDIT TO RESOLVE THE ISSUE..ARE THEY KIDDING?...NOT ACCEPTABLE

HENCE

I HAVE APPRISED THEM OF MY NEXT STEP IF NOT RESOLVED.

UPDATE 3/30/2010

AN EMAIL I SENT THEM AS A FOLLOW-UP IN RESPONSE TO A REQUEST FOR SOME INFO...

RE: HELLO!!!!!!!!!!!!!!!!!!!!!!!
Friday, March 26, 2010 6:31 AM
From:
This sender is DomainKeys verified
"Bob M."
View contact details
To:
"Info"
Cc:
************@#########.com
info desk:

It seems you are ignoring my email ... ************@#########.com ... or is it just another of MY misunderstandings?

I responded to you confirming that ... ************@####.com .. is indeed the email address I use for my PayPal account.

Is this how you treat all of your customers that return something?

I was told to provide info for my PayPal account,I did.
You said the credit would then be issued to that account, IT WAS NOT!

Now you just ignore my emails?
Great customer service!


Robert

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

UPDATE 04/23/2010.... I INFORMED THEM I WOULD CONTACT BBB AND ATTY GENERAL OF CA.
THAT GOT SOMEONE'S ATTENTION FOR A SHORT WHILE.
NOW ... HOWEVER THEY NO LONGER EVEN PRETEND TO GIVE ANY ATTENTION TO THIS MATTER.
ALL OF MY EMAILS ARE NOW IGNORED,

I GUESS THE APPROPRIATE CONSUMER COMPLAINT DIVISIONS OF STATE,LOCAL AND FEDERAL AGENCIES ARE NEXT.
IF I CAN'T GET MY MONEY BACK I WILL SURELY TRY TO GIVE THE NEXT VICTIM AN OPTION... AND MAYBE RUFFLE THE FEATHERS OF THIS DISHONEST COMPANY

THERE ARE PLENTY OF OTHER DAILY DEAL SITES OUT THERE DO NOT USE DEADLY DEAL.
"

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