"Searching for parts pricing online, I normally wouldn't look at the dealership pages, but for comparison I did. In this case there was a Memorial day sale going on and shipping was included. The process was quick and painless and the best price I could find. Thank you."
"This is first time in my life I got a message from a sale, explained they could not ship my order, transmission fluid, because it's hazard and can not be shipped... :-D "
"Prompt communication and great parts staff.A+"
"Placed order on 4/15. CC charged 4/16. Emailed them for a tracking number twice... crickets. Called on 4\23 and they said the order was canceled because they can’t ship WS fluid..... interesting how the “rainforest” and Amsoil can get fluids to you. Cluster mess."
"I called about an item that is very hard to track down (national backorder) and they had it in stock and was extremely nice on the phone! I spoke to 2 people within the parts department and everyone was very helpful. I would definitely reccomend this dealership for parts!"
"Performed service on my vehicle successfully."
"Very good dealership , helpful"
"Order was placed, confirmed, and then canceled with no notification. We’ve been waiting on parts over a week and nothing to show for it. When I called, they said it was cancelled and offered no apology, said they never offer shipping on the item I purchased, even though shipping was an option. "
"Woman I spoke to on phone in parts dept was very pleasant and professional, gave me all the info I needed for the part and price was good. Much better experience than the toyota place in my hometown. Will do business with you again. "
"I appreciate my advisor Thomas he makes sure all my needs are met and checks for any recalls that have come out since my last visit. I enjoy the piece of mind I have when I come in for service."
"no communication with two sperate orders.
requested a status update via email and no response "
"No issues ordering parts via the website. Thanks "
"It was everything I ever dreamed about. :) "
"Excellent online service and quick delivery!"
"I went to pick up an online order.. The lady was so helpful she checked a price for a different part and was very friendly "