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Verified
5/5

2003-11-08

"i have pretty much bought my computer off dangeo.
Great service, they are always willing to answer questions.

First order i ever put in was for a thermaltake case which was not being made anymore. Dangeo went out of there way and surprised me with a email that they searched and found one. They even gave me the chance to order it first, which i did :)
"

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Verified
5/5

2003-11-07

" Dangeo offers the best service and prices in Canada that I have found. If their prices are a little higher than other prices you have found, you can use the price watchdog, and Dangeo will match that price. Their customer service is very willing to accomodate you any way that they can. The service representatives at this site are also very knowledgeable. All of these reasons combined make this the best Canadian computer reseller site around! I would highly recommend them to anyone!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Resolving problems
Being knowledgeable
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
4/5

2003-11-07

"Responsive to questions. Product shipped fairly quickly.

Only issue was when Is7 motherboard failed (after 5 days) they would not offer a replacement and suggested going through ABIT's eRMA process. I wouldn't recommend anyone using this process to replace a defective product.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-11-07

"These guys are great!!!

Purchased several parts from dangeo and have had nothing but positive experiences. Told a friend about them and he ordered some stuff also....equally impressed.

Besides having the best prices around, especially with the Price Watchdog, the aspect I like the most is the great customer service. The guys over at dangeo go out of their way to help out their customers. And if they don't have something you want, they try darn hard to get it for you. As long as they have what I am looking for I will not buy from any other online computer store.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2003-11-06

"I have ordered twice from Dangeo.com and I have been very happy with their service. Shipping speed was good and all my products came packaged well with no damage. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-01-05

"Well, I guess this is the first review... This is also the first time I've purchased from Dangeo and I am satisfied enough to purchase from them in the future.

They have a solid selection, and are the only Canadian online vendor that I could find that stocked SCSI DVD-ROM drives. Their prices are competitive and they will also do price matching. They are fairly responsive when it comes to answering questions in their online forum and they provide accurate responses. The site is also easy to use and organised well.

I purchased several parts from both ncix.com & dangeo.com on the same day (boxing day, 2002). While their shipping isn't as fast as ncix's, I received my order only two days later than ncix's order. (Note that this was during probably one of the busiest weeks for online vendors, with people like me spending their christmas dough and looking for good boxing-week deals.)

Overall, I am glad I have discovered this vendor since they offer competitive prices and have a good selection. I will be shopping here again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

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