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Verified
5/5

2012-04-23

"The price was low and the service excellent. The item was exactly as described and since it was to replace a defective unit I was able to install the new one in a short amount of time because of the timely delivery. Thanks DIY Micro!"

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Verified
5/5

2012-04-05

"Very satisfied.Good price. fast shipment."

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Verified
5/5

2012-04-05

"I ordered the product (a gas cooktop) that was priced very attractively on DIY Micro. The product was shipped right away and arrived promptly. The packaging was very thorough and accurate to protect the product during shipping. Overall, I am very satisfied with the service."

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Verified
5/5

2012-04-03

"I was looking for a Denon 3312 receiver and DIYMicro had the best deal on it. So, I ordered the receiver and received in 5 business days through their free ground shipping. However, after connecting it all up, I found the Denon receiver to be defective - so I spent time with Denon technical support to make sure that was the case. The Denon technical support indicated that it may be a problem with HDMI switching board. After searching the internet, I found this to be a common problem with these receivers. So I told DIYMicro that the Denon technical support had indicated that the receiver was defective and that I would be returning it instead of an exchange for a new one. The sales team and the customer support team were extremely helpful in resolving it in 5 days after they received the package and I received a full refund. I think their service is incredible and I would definitely do business with them again."

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Verified
5/5

2012-03-25

"Within a few dollars of the best price online, speedy delivery; no complaints."

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Verified
5/5

2012-03-23

"Ordering our island range hood was super easy and loved the free shipping! The delivery driver called ahead to give us a 40 minute notice of his arrival and then stayed to make sure we opened the box to make sure everything was as we ordered and that nothing was damaged. Great service and great prices!"

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Verified
5/5

2012-03-22

"Fastest delivery ever. I placed and order for a nikon d5100 camera with free shipping and got it in 2 days. The camera was brand new and included all the manufacture supplied accessories. Registering the camera with nikon was easy since it was a usa camera. Diymicro a++++++ "

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Verified
5/5

2012-03-22

"Greet place to buy from. Order my complete kitchen from here. Their knowledgeable sales staff and outstanding customer service made everything go smoothly. I even got a follow up phone call to make sure everything was good. I don't know of any other company that would do so. Thanks guys, will be back soon. D"

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Verified
5/5

2012-03-22

"Great price. Fast shipping."

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Verified
1/5

2012-03-22

"I ordered a new Nikon lens (advertised as "brand new" on DIY Micro's website), but they shipped a refurbished lens instead (no sealed, golden box with a yellow Nikon logo, no user manual, no warranty card, etc. - just an unsealed, plain, white box, and the lens itself had two small pinholes on each side of the serial number which indicate that the lens is refurbished). To their credit, the DIY Micro staff apologized for the mix-up (blamed it on a drop shipment from a new vendor), issued a postage-paid return label (so I didn't have to pay for return postage), and promptly refunded my money.

Addendum: When I submitted the review above, DIY Micro asked me to remove it (a violation of ResellerRatings.com's review policy; see below). Soon after I declined, someone used my credit card number to make fraudulent purchases online. Fortunately, my credit card company alerted me promptly, cancelled the account, and issued a new card. I've made hundreds of online purchases in the past and never had any fraudulent charges posted to my account until I purchased a lens from DIYMicro. At first, I thought it might just be a coincidence, but then I read a similar story by Miguel (posted 1/20/2012), claiming that someone used his VISA number for fraudulent online purchases soon after he made a purchase with DIY Micro. Other negative reviews by Ted (posted 12/4/2011), Lee (posted 12/2/2011), Radiohedzz (posted 11/21/2011), D (posted 10/11/2011), Ray (posted 8/11/2011), Eillie (posted 8/6/2011), Coinnyc (posted 6/22/2011), P (posted 6/18/2011), and Kile (posted 1/20/2011) fueled my suspicion that DIYMicro tried to pass off a refurbished lens as brand-new. Moreover, DIY Micro used similar excuses (item was part of a kit and/or was a drop shipment from a new vendor) in responses to other negative reviews to explain why they had shipped refurbished (instead of new) items.

Addendum #2: I edited the reviews above to comply with ResellerRatings.com's review policies #7 (no last names allowed) and #11 (no written communications between parties allowed). Curiously enough, DIY Micro also complained that I had violated policy #9 (posting references an order, transaction, or another form of submission by the user, where an intent to do business or to make a purchase did not occur), claiming that they were unable to identify my transaction, even though we exchanged several emails, including my invoice number (which I had to provide in order to post this review) after my purchase. Seems pretty fishy to me! Meanwhile, DIY Micro seems to have violated ResellerRatings.com's policies itself by asking some customers for positive reviews and for asking other customers (including me) to change or remove negative reviews.
"

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Verified
5/5

2012-03-14

"I saved $100 by ordering with diymicro. My order was shipped faster than I expected & would definitely purchase from them again."

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Verified
5/5

2012-03-12

"Prompt fast shipping! Highly recommended."

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Verified
5/5

2012-03-09

"Ordered a camera, rec a call to confirm and ask me to put my shipping address on file with amex. Some sort of security precaution to make sure nobody was using my card which seems to be standard practice. I did it, called them back and rec an email end of day with my tracking info. "

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Verified
5/5

2012-03-09

"I was not sure about my order that i placed so i called up and the customer service representative was very patient and understanding...i got my package on the date i was told and everything was as described...my overall experience was really good and i was really happy with my product...i definitely will shop here again and i recommend this company to all you web shoppers "

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Verified
5/5

2012-03-09

"I recently purchased a DSLR camera and lens from DIY Micro. It was cheaper than most places and had FREE shipping. I ordered it on Sunday, and it was sitting at my front door, perfectly packaged on Thursday. Now that's service!"

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