"Good packaging. However, I checked the box and packing twice, my son checked the box also, and the Brushed Nickle Handle, RM-0306C was missing. I will be contacting the company and hope they will send me the Handle hardware. I am happy with the product otherwise and would recommend it to others."
"I received my 2 "Bush Tuxedo Bookcase in Mocha Cherry" with 3 of about 15 wood pieces of one of them damaged by the carrier. The help contacts were supplied in the box, and the pieces were promptly replaced without any hassle. The quality of the bookcases was just what I expected for this reasonable price. I would recommend this seller to anyone!"
"Price was very good. Received product promptly, and it was exactly what I ordered."
"The table arrived on2 separate days. The base arrived first, real easy to assemble. The second box, 2 days late, was beat up. the table top was dinged in not a noticeable place so I kept it. Customer service was more than willing to replace it if I wasn't happy. The only way to contact customer service is via e-mail. I would prefer to talk to a person, but overall it was a pleasant experience."
"Promptly shipped correct item. Arrived damaged. Promptly replaced. Product and service as advertised."
"very huppy with cymax they do great job. thank you."
"item was shipped and with no damage! Love my new desk. Only thing that could be better are the instructions, needs more written information. Once we figured out what the pictures were showing it went together fine."
"The nightstands are absolutely beautiful! They are very high quality & exactly as advertised. They arrived on our doorstep fully assembled within a few days of ordering, and were packed very well. We would order from Cymax again. "
"An. Excellent. Experieennce for beautiful and well made product. A fun Family time assembling"
"it was horrible, they sent me the wrong and cheaper item"
"Jeremy Mackay was fabulous! He went above the norm and quickly informed me of every step of the selection process.
I would definitely recommend this company and it will be my go to for office furniture in the future.
"
"Fast shipping! I am a repeat customer. "
"My experience was great, had been looking for the perfect storage ottoman to hide my big printer. This website popped up and had just what I needed. Shipping was free and my beautiful new ottoman arrived in no time."
"I like my new table and it came sooner than I expected, so that was good. What I didn't like about my purchase experience was that on the website, it has the phrase; "call our toll free number if you have any questions", all over the place. When I called, I received a recorded message stating that all customer inquiries had to be emailed and that responses would come within 24 hours. That wasn't so good."
"they delivered the first time so I will use them again"
A rep from Cymax Business, CymaxTK, has responded:
“Hello Mortezamiran,
On February 11th you made a purchase for ACME Platinum II 2 Piece Sofa Set in Chocolate which consisted of a Sofa & Loveseat. On February 27th you had messaged us stating "Hello, I have ordered this product, 1610508, but I have received another product with this number:1610509 instead." . On March 20th you had let the Manufacturer know that you would like a 20% discount on the purchase price which we were informed of by the manufacturer. We then proceeded to provide you the discount as per your request. We have tried to reach out to you several times and have been unsuccessful by phone and email. We truly hope you enjoy your purchase.
Kind Regards,
Cymax Customer Support ”