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Product & services pricing
0.00/5
Chance of future purchase:
3.95/5
Shipping & packaging:
0.00/5
Customer service:
3.89/5
Return/Replacement policy:
0.00/5


Verified
3/5

2024-01-20

Part sales men

"Nice in person, attitude on the phone."

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Verified
5/5

2024-01-20

Efficient

"Quick and easy ordering and pickup "

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Verified
5/5

2024-01-11

I like the experience

"I ordered a part for my car, immediately Mr. Martinez contacted me through email telling me that the part could not fit for my car and I should cancel it. He safe my time and my money.
Thank you Mr. Martinez!
"

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Verified
5/5

2024-01-09

Excellent staff assistance.

"Parts Dept. has always come through for me, staff is knowledgeable and always polite to its customers. Even helping customers placing their"

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Verified
4/5

2023-12-25

Picking up a part

"The staff were friendly and helpful but the signage could be better, I didn’t know where to park when I just needed to pick up a part. "

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Verified
5/5

2023-12-18

Easy to order and pick up

"- It's easy to place an online order.
- Online prices are lower than other dealers.

"

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Verified
5/5

2023-12-16

Easy parts order

"Though the catalog could be more clear, I had an easy checkout process and future email updates."

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Verified
5/5

2023-12-07

excellent customer service at parts department.

"they need a raise pronto! service was quick, easy, and they had part in stock"


Verified
5/5

2023-12-04

Ordering online

"Ordered online and picked up in person is the easiest way to buy original parts for my Toyota."

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Verified
5/5

2023-12-02

Great Parts Department

"Culver City Toyota is one of the best places for parts in the country. Great prices with professional service. "

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Verified
5/5

2023-11-30

Was CALM and went on with his task.

"Yes I had to wait a bit, but giving the fact that it was right after Thanks Giving day. He was the only one behind the retail parts counter. He was calm and took on his task without any issues. I went there to pick up my on line order. Two batteries for my Prius and Camry Hybrid and one lower ball joint. I ended up not taking the Prius AUX Battery and just wanted to make sure I will get my credit for it. He took his time to make sure, that I won't get charged. I should have asked for his name, but forgot to ask. Thank you. "

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Verified
5/5

2023-11-26

Product as described

"I also want to point out that the sales support team reached out and made sure I am getting the correct part for my vehicle which I really appreciate. "

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Verified
5/5

2023-11-20

Enjoying our 2024 Rav 4 Hybrid

"We have been looking for a Rav 4 Hybrid for quite some time, though the price gouging that has gone on for the last couple years kept us from making a purchase. We went to Culver City Toyota and were warmly greeted by Anthony P. There was no hard sell, but rather a relaxed and informative presentation of what was available and the differences between the various models. We let him know of our limitations and interests and he directed us to what he thought would be a good fit, took a test drive and sat down to finalize the deal. Anthony let us know he thought the price we were asking might not fly though he would present it to his supervisor, the typical routine you face when purchasing a new car. The supervisor came out, sat with us and presented a weak case for a higher price, to no avail. We got an ok deal at MSRP, though would never had progressed that far had Anthony P. not been so efficient, and genuine."

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Verified
5/5

2023-11-13

Quick and responsive to my questions

"Ordered an accessory for my car and decided I did not want it. I sent one email to the parts department and they took care of my return request quickly and hassle free.

Thanks culver city Toyota.
"


Verified
4/5

2023-10-27

️️️️️

"The product is excellent!! And I'm gonna order again next time."

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