"CTINYC.com has a good communication process and responds to any query very quickly and promptly.
They also have a good follow up procedure once the item is purchased by a customer.
The item that i purchased, arrived at my required address without much delay, and the item was exactly as described. Not anything less, not anything more in the package.
They have a genuine method of reminding the customer to leave their feedback about the purchase, and they send the reminder more than once.
Now that i've done my first purchase from them, they have sent me a discount coupon to use when i make my next purchase, and definitely, i would make another purchase from ctinyc.com, due to their great service.
The product also works fine.
I hope ctinyc.com would continue giving this kind of good service or even try and improve their present service in future.
I wish ctinyc.com good luck and let them prosper and do responsible business, which would be a guide line to other businesses as well.
I would surely recommend ctinyc.com to others while shopping from ebay.com.
Continue doing great business.
Cheers & Thanks."

"The phone was a last minute purchase for a trip I was making. I needed an unlocked dual sim active-standby phone and after some research CTINYC had the model I was looking for at a good price.

I had paid for a fast shipping method, and CTINYC delivered. They quickly contacted me to clarify a discrepancy on my address and promptly shipped my order out once I confirmed my address.

The item showed up in great condition, and included an North-American adapter for the charger."

"I received great service from CTINYC. There was a postage issue, and they were helpful and prompt to make sure it arrived at the correct address, and quickly!! Would definitely recommend them!
Thanks again!
JET"

"Although first they made mistake, they correct it after my phone call timely. Generally I'm happy with my purchase. Good customer service. I'll definitely will buy from them again."

"Hello

Today 16/jan/2011 I received the phone I bought with you, only I have to say that people uatedea are reliable as they can do to change this world, thanks"

"It was a very good experience buying at Ctinyc.com trough eBay site. Seller has a very fast response and the purchase was delivered in excelents conditions. "

"CTINYC provides excellent service! Item was shipped within 24 hours after order was placed and was safely delivered in the next 3 days. "

"sent me product as promised..am verry satisfied with the delivery speed...overall have no complain...and did not to contact them...they seem to care a lot about their ratings...good thing i guess"

"A great online store , with a variety of mobile phones and accessories. The shipping, as well as the processing time were great.
I would like to buy again from CTINYC."

"CTINYC has great prices, but the main reason why I enjoyed dealing with them, and would deal with them again in the future, is because of their customer service. They were very helpful and always responded quickly to my email enquiries - no matter which day of the week. That made me comfortable and confident making an online purchase, especially buying from another country.

To melissaf1314 and anyone else worrying about brokerage fees, I don't believe that's a merchant's responsibility - it's ours.

The best advice I can give is to try to get your items shipped via USPS. The minute you go through a courier like UPS or FedEX for cross-border shipping, you will be hit by brokerage fees. The brokers are just vultures sitting on the wire. I haven't used a courier for cross-border shipping in over twenty five years and remain very happy as a result. If a company can't send via regular post, then I shop elsewhere. "

"the product was great, no problems. Only thing I would suggest to the seller, is to put an estimation of how much the brokerage fee would be, so the paying customer would have an idea how much they need to pay for it. "

"I got my phone about 6 days ago, its great like i told you'll in the last review i wrote"

"Excellent service and extremely fast shipping. I have bought 4 phones from CTINYC in the past few years and their products exactly match what they have on their site. "

"I ordered the Xperia X10 Mini Pro Red from them. Customer service was great. I searched on-line for 2 weeks comparing the price of this phone. I bought from them mainly too because they ship USPS. My post office is close to my home since I was sure to miss the package delivery on my work day. Item was new as described plus it was one of the packages that had the travel pouch, the MH810 stereo headphones and the US charger adapter. The headphones alone are like $70 on Sony Ericsson's website. I was definitely happy that I had ordered from them once I noticed these 3 items in the box. I would recommend anyone who is looking for this phone to buy from them."

"Have to cancel order since they don't have enough stock of the phone I ordered. No problem if you want to cancel your order."