"I waited 3 weeks no delivery and sent four emails with no response to one of them . Now 4 weeks later no delivery and its friggin Christmas. This gift was for my grandson. How can these people take advantage of children and be in the kids business...just horrible."

"No oders received for christmas gifts, credit card has been charged, and still no response to emails...... DO NOT USE THIS WEBSITE!!!!!!!! Kim should be ashamed of herself"

"Same thing with me I ordered a personalized rocking chair on June 13, 2012 and here we are July 3, 2012. The credit card didn't get charged yet. The person never received the item. 6 emails sent, no response. No phone number listed to call these people either. I now used www.thestorkstore.com so far so good."

"I ordered a customized rocking chair for my nephew for his 2nd birthday. I was sent the link by my sister so I just placed the order. After ordering I got a confirmation email as well as a bounceback email from there site saying the email wasnt received. I immediately got nervous and emailed them (there is no phone number to call). I never got a response. I emailed them 2 more times and finally got a response that the order would take 2-3 weeks and would I like to cancel the order. I told them to proceed with the order. It is now well over 3 weeks and I have sent them 10 emails about the order and have not gotten a single response. I instructed them to cancel my order and I am monitoring my credit card to make sure they do not charge it. Terrible terrible customer service (if you can call it that). I would not recommend anyone using this site."