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Verified
5/5

2004-10-16

"I have ordered from them a few times. Great service each time with no problems at all. I even emailed them with a question about a case. I heard back in about 24 hours with the answers to my questions. At this point I will do business with them again and have no problem recommending them to others."

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Verified
5/5

2004-10-07

"This was my second time buying from CrazyPC.com. I am totally satisfied with their service. I only ordered 2 case badges, 2 AMD XP CPU shims and some Arctic Silver 5, so I wasn't surprised when I received my package in 3 business days. The only thing I dislike is that CrazyPC.com doesn’t take Discover Card."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being trustworthy
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Making decisions on their own
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Resolving problems
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Verified
5/5

2004-09-20

"All I can say is thank you very much for such quality work and fast shipping! I ordered a Lian Li PC-61 with a top 120mm blowhole and it looks fantastic! Crazy PC is a great company with a helpful staff, and obviously very quality work! If you need a Lian Li modified...look nowhere else! Thanks you guys, you are awesome!"

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Verified
5/5

2004-09-13

"Super Fast Shipping. I ordered on a Friday, my stuff arrived on Monday, can't get much better than that. The items were all packed very well and everything was included that I ordered. I'll definately be ordering again."

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Verified
5/5

2004-09-10

"I have ordered from Crazy PC on many occassions and have been very happy with the service.My most recent order I had a brain freeze or something.I called them back twice to add items that I wanted.No problems with the updates.I looked at my order confirmation e-mail a few days later just for GP and found I had mistyped my address.I contacted Crazy PC about my mistake and they contacted UPS about the address problem.They contacted UPS again the day of the delevery to insure of the correction.They were in constant contact with me during this time.They went out of their way to insure I got my order.And it was only a $60 order.First rate Customer Service.

"

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Is easy to do business with
Is trustworthy
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Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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Making decisions on their own
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Verified
5/5

2004-08-25

"Great Vendor for us! We here at BlatinOMedia dba www.BlatinOvideO.cOm appreciate Crazy PC's level of understanding. We wish you well! and HIGHLY RECOMMEND Cracy PC!"

Detailed Review Benchmark + -
Overall quality of the company
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Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Making decisions on their own
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-08-24

"Great Company, Great Price, Great Service, I highly recomend them and will use them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
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Verified
5/5

2004-08-18

"These guys are really awesome. Above and beyond what is required for customer service. newegg is no longer my favorite online store! Their prices might be a little bit higher than others, but IT IS WORTH IT."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being easy to reach
Being trustworthy
Being knowledgeable
Resolving problems
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
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Speed of web site
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Web site being easy to use

Verified
5/5

2004-08-05

"1st Purchase with CrazyPC and I am very pleased with my whole experience.

I ordered a Lian Li case w/ a 120mm top blowhole mod performed by CrazyPC. I was very impressed with the workmanship of the blowhole. I was worried that the cut would be imperfect, have jagged edges, be slightly off center etc.. I was pleasantly surprised that it looked VERY professional. The edges were even lined with a plastic edging to make the hole look very neat. Additionally, the case had zero scratches (it was black, so any scratches would show up easily if it was not handled right).

Also, my order was completed very quickly and arrived earlier than I expected. I thought that the modification of the blow hole would delay my order, but it was shipped out within 24 hours of my order. Very prompt service in my book!!

Note too that after my order was complete and I submitted it and paid for it via CC, I forgot one small item (a simple rocker switch). So I immediately e-mailed them to see if they could somehow add this to my order -- even though it was already submitted. I received an e-mail within a few hours to let me know they added this to my order and charged my CC and all was good. I was very pleased that they were able to accommodate this request (I would have hated to pay for shipping for such a small item by itself). I can say that not too many on-line resellers would do this. Great customer service.

My only issue remains with UPS. I wish CrazyPC would use Fed Ex ground instead (or at least as an option). In my experience over the past three years, at least 3 out of 5 UPS packages arrive with some sort of external damage to them (I am not exaggerating). And this was one of them. They left the Lian Li case box at my door and when I got home and brought it in, I noticed a huge puncture hole (like the size of a large fist) that went through the side of the box. I was sure that side of the case would be damaged. Luckily, it was packed very well and turned out OK.

So far, the UPS thing is really my only real criticism with CrazyPC -- although I cannot totally blame them for UPS' careless handling practices.

There are a few minor issues with their web site though that would be nice if they could address. For example, some product descriptions are rather vague or do not have enough pictures and / or description details. But, this is a very minor issue and I provided this more as an observation as opposed to a criticism.

BTW: CrazyPC re-packed the case so well, they even stuffed the inside of the case with a plastic bag filled with packing peanuts so the accessory items inside would not bounce around and damage / scratch the inside of the case. I REALLY appreciated that! I cannot count how many cases I get the I can hear the accessories (you know, the screws and standoffs etc.)
inside the case bang around like a 1/2 empty piggy bank. This to me shows that they really care that your case arrives in pristine condition.

Needless to say, I would definitely order from CrazyPC again. I also will recommend to others. It is the one place that I know -- if needed -- I can order a Pre-modded case and feel confident I will receive a professional and high quality product.

All in all: CrazyPC is a great place to do business with. I highly recommend them.

"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
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Making decisions on their own
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Being trustworthy
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Resolving problems
N/A
Being easy to reach
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Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
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5/5

2004-08-04

"I have done business with Crazy PC in the past, and was very pleased with their service. They provide high quality products at great prices. They also carry hard to find items that the other computer stores do not carry, like Neoprene Foam and Dielectric Grease.

I can tell you now that I will continue to use CrazyPC for all of watercooling and case mod needs in the future, as I have been very pleased with them thus far.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
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hkb
Verified
5/5

2004-07-21

"I have FEW places that ever get my repeat business and this will always be one of them.

From freindly phone call inquiries to simply ordering something off their site. It always is what is sometimes referred to as a good experience.

I've learned some things the hard way & the most important is dealing with good responsible people. Only then can we be cool and calm when something (if anything) goes wrong. This has never happened with anything I've ever gotten from CrazyPC, but if it does it won't be a problem.

Those who build & mod their machines can (and should) appreciate dealers like them.

hkb....
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
N/A
Overall technical support
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Being trustworthy
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Being knowledgeable
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Making decisions on their own
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Being easy to reach
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Customer service being knowledgeable
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Verified
3/5

2004-07-20

"CrazyPC has a decent selection for their target mod community. The prices are also highly competative when compared to other mod suppliers. I do think that site design could be paid more attention, as the top panel is a bit overbearing, some of the categories cross-reference others and could do with some redundancy to ease searching times. Product details vary from quite complete to quite lacking. Also, and this is a small but noticeable 'problem' that bothers me, when a product is selected for details the page background switching to white along with the top bar change is a bit disconcerting.

overall a good site that just keeps getting better as its selection increases. will definatly continue to do business with and refer others to.
"

Detailed Review Benchmark + -
Overall quality of the company
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Is trustworthy
Is consumer focused
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Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
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Overall quality of ordering process
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Ease of checking order status
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Verified
5/5

2004-07-09

"very nice people on the phone.send out products very quickly. very nice wedsite. very good price on every thing and I like that their in my own state."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2004-07-09

"Fast and smooth. I decided to buy from this reseller after reading many of the positive reviews and definitely would recommend it!"

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5/5

2004-07-05

"Very nice buy, website is very easy to navigate with all products in easy to find category. I didn't have to look through mountains of pages just to find what I wanted. As an added plus their was no hassles with place my order."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
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N/A
Resolving problems
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Being knowledgeable
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Being easy to reach
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Making decisions on their own
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Overall web site
Speed of web site
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