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Product & services pricing
0.00/5
Chance of future purchase:
3.31/5
Shipping & packaging:
0.00/5
Customer service:
3.34/5
Return/Replacement policy:
0.00/5


Verified
1/5

2023-11-30

Horrible parts customer service via phone

"Was placed on hold several times, picked up said please hold and then transferred in circles when I only had a quick question. Ended up doing everything online. "


Verified
5/5

2023-10-27

Fast and friendly

"Online order… ready for pickup, in and out as always. Thank You!! "

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Verified
5/5

2023-10-16

Professional, Friendly and Spot On.

"The Counter Sales team is always easy to work with and very helpful with any Tundra or 4Runner parts that I might need. They really seem to care about the customer...how refreshing. I would easily recommend them to anyone seeking the RIGHT PARTS available the day that you need them or very soon after. Tom Tampa-Valrico"

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Verified
5/5

2023-10-15

Good Email Response

"It was satisfying to me to be able to order my battery online and pick it up at Courtesy Toyota. It went smoothly at the Parts Counter, I was grateful that they carried it to my car for me."

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Verified
5/5

2023-09-28

Front brakes and rotors

"Excellent customer service "

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Verified
5/5

2023-08-20

Fast, Great Pricing

"Ordered online, delivered within days,genuine parts. Thanks !"

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Verified
5/5

2023-08-02

Great service!

"Always great service from Roody and Nick. Lots of questions answered, stress-free experience. "

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Verified
3/5

2023-07-05

its ok i guess

"i went over to get some parts for my car. It was ok i guess. Somewhat knowledgeable but i mostly was given the "you're the one that needs us" attitude but i guess is his personality or something.. i didn't mind it that much. i guess if I'm not buying a car then they're not very happy to help me lol. But its ok...its a business not a family reunion. all in all my parts arrived in a week and it was nice to have them. Something weird is that they cant honor the prices that they have in their own website which i found odd."

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Verified
5/5

2023-04-28

easy

"easy to navigate, find needed parts"


Verified
5/5

2023-04-21

Blanco Billy gets an upgrade.

"Just ordering a part, not much to talk about beyond that."

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Verified
4/5

2023-04-16

Illustrated Parts Breakdown not great

"The Illustrated Parts Breakdown on the website is not super clear, one of the part numbers i was researching seemed to have the wrong part associated with it when i clicked on it. Just hope the correct parts show up at my door."


Verified
5/5

2023-03-30

GREAT SEARCH ENGINE

"Easy to use website. Good prices."


Verified
1/5

2023-03-27

Quoted me 112 plus tax inside the store, by Elmer

"Went to the store in person and asked for the price on this axle boot kit, was quoted 112 plus tax by Elmer. Even online Stadium Toyota has listed it for 52.52 and Coutesy Toyota has it for 54.58 plus tax. Not fair"

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Verified
5/5

2023-03-16

Painless

"Self explanatory and easy to order"


Verified
5/5

2023-03-14

Found the part I needed after my local orileys couldn’t

"Found my over drive case gasket in less then 3 minutes I waited 35-40 at my local orileys for gasket maker "