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Verified
5/5

2012-04-02

"HONEST. Which is hard to come by these days, Kept me up to date with my order and shipped it out within 3 days.

Zac the owner is very knowledgeable and took the time to show me all the aftermarket accessories for my Chevy.
"

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Verified
5/5

2012-03-08

"Excellent service. Shipping was very quick and overall I'm completly satisfied loom forward to doing business with you again soon. The new intake for my 2011 f150 ecoboost is spot on what I ordered thank you!"

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Verified
4/5

2012-03-02

"I ordered a set of EBC yellow stuff brake pads from Coops Customs.

After waiting for about a week I checked my order status online. The order hadn't changed from "processed" to "shipped" so I called the company's 800 number.

Zac Cooper answered the phone. He was honest and explained that this was a new product and he wasn't sure of the exact status. Basically this was a new product for Coop's Customs and Zac wasn't as familiar with the fulfillment process as he would have liked to be.

Long story short, after a couple of more phone calls Zac explained that the product was back ordered and waiting for shipment from the manufacturer. Zac also provided a date that he believed the product would ship buy in addition to explaining where the fulfillment center was so that I had a rough idea of shipment time.

So, three weeks waiting for the product to arrive. Am I happy? Well, the price was roughly 25% less that anywhere else so yes. Pricing coupled with communication saved this sale.
"

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Verified
5/5

2012-03-01

"Absolute lowest price ANYWHERE! Great knowledge, friendly, and extremely helpful. Would recommend this seller to anyone who wants parts for their car. Call and ask for Zac!"

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Verified
5/5

2012-02-29

"great service fast shipping, thanks guys exhaust sounds great"

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Verified
5/5

2012-02-21

"Great seller super price, a A+ nice pack and fast shipping."

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Verified
5/5

2012-02-06

"Great custumer service, asked for a quote and he beat every one elses prices. ship to my door in a few days.. will definetly buy everything else from them."

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Verified
5/5

2012-01-22

"Great store, lowest priced step bars Ive ever bought.

Thanks Coops
"

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Verified
5/5

2012-01-18

"I ordered a K&N air filter kit and it came in 4 days. I researched for the proper kit so I knew what I needed. Shopped at Summit racing and found the same kit for $50.00 more. This was a good deal and came in the same time and free shipping. Thanks Coops Customs. I'll shop again."

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Verified
5/5

2012-01-10

"I placed an order for a set of Megan EZ Street coilovers for my 2001 Honda Prelude on Thursday, Dec. 22 and received my shipment on Dec. 31 despite the holiday traffic. I got a great deal, Cass Cooper always picked up my phone calls (the 1-800 number is nice even though cell phone minutes don't cost much) The business is family owned and I support that. Great experience, would buy from again, and would definitely recommend to a friend. Would also recommend the Megans to any prelude owner, they're not too stiff, but take to the street like champs. Ridiculously improved handling and not bad for daily driving if you don't mind feeling the road.."

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Verified
1/5

2012-01-07

"There are two things you don't mess with, a man's car and a man's ordered car part. Always weary about ordering car parts online since most of the time they never have it in stock so they have to order it. So after CAREFUL searches and reviews of Coops Customs, things looked really good. They got high ratings from resellerratings.com and they had an up to date Facebook page which means they are constantly keeping up with business. This was added reassurance so I placed an order. Well that was about a month ago and my order is still listed as processed on their site. After multiple phone calls and emails, no responses of course. THANK GOD I paid with Paypal as I will be getting my money back. After reading more reviews, all the negative reviews about Coops Customs is exactly like the experience that I had. I guess if you read a few negative reviews that sound similar, that should be a clue to buyers. I should have listened to those reviews even though the price was fantastic on the parts I ordered. You would think a legitimate business like Coops Customs who had good reviews, updated Facebook page, and posts on car forums AND was looking good at the BBB wouldn't be a bust, but it was. Stay far away, even if you have to pay a few more bucks to buy elsewhere just do it and save yourself the hassle of waiting in anticipation of receiving something you are not."

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Verified
5/5

2011-12-24

"Great shipping time and very reliable customer service! Website is very easy to use and they also have the best prices!"

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Verified
1/5

2011-12-12

"I placed an order with Coops Customs for a Kicker enclosed subwoofer. Shortly after ordering, I realized that the product I ordered would not fit my needs, and I contacted Coops Customs to cancel the order. Coops Customs never contacted me back about the order. They never shipped the order, and never issued a refund for the cancellation. I have called and emailed Coops Customs in an attempt to reach someone who can help process my refund, and have not received any contact back. Out of several attempts to call, I was able to speak with a person once. They assured me that the refund would be processed since the order was never filled. They never processed the refund. I am still attempting to contact them to this day."

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Verified
5/5

2011-11-09

"Solid.. Easy to use website and super fast shipping. Will buy form again"

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Verified
5/5

2011-11-05

"Easy easy easy ordered my exhaust online and had it in 3 days for the lowest price I could find with free shipping"

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