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1/5

2003-01-30

"I placed an order for a 250GB Hard Drive that they had priced over $100 under MSRP so I e-mailed them to confirm this was not an error, and they said it wasn't so I placed the order. Then they e-mail me advising it is BACK ORDERED for 15 days. So I wait the 15 days and e-mail them for an update. They never respond and I still do not have the drive. I checked with other resellers and they have the drive instock so they should have it or be able to get it. I checked the site and they have removed the item. I believe since they are ignoring me and that they removed it they finially relized the error and are avoiding me hoping I will cancel the order. I will not, they made a mistake I tried to give them an out and e-mailed to confirm if it was and they didnt say it was. They mispriced it and they need to stand by it. Next I will be complaining to the BBB. Then to my local AG, and then theirs if they do not fix this and get me my drive."

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2/5

2003-01-24

"Hello,

I would not suggest doing business with this Company if you are ordering for a Business.. If you are a casual home user then you will be just fine.

I used a Corperate Credit Card and they refuse to ship the product to the Company that holds the card.

They will only ship to the persons house that has their name on the card. This really screws things up because the Card Holder is not at home and work at the same time.

I ordered this product 3Day air because I needed it pretty quick but it looks as if it will be more like 5 or 6 days before I see my Raid Controller..


Maybe they have just not dealt with large Corperations Before. I don't Know..

Thank You,
Jeff P
"

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5/5

2002-12-19

"I ordered an Nvidia Mx400 Tv card, no problems, transaction was smooth and fast, and the packaging was excellent! I would definitely do business with them again!"

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Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
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5/5

2002-12-09

"We needed a HP 1000Base-SX Fiber Module for our 4000M ProCurve switch. Computer Giants was the lowest price at www.pricewatch.com. I got a quote from Dell that was $370 more than Computer Giants so I decided to give CG a try. I came here to check reviews and didn't find anything too terrible. I placed the order via their online store and got a confirmation e-mail right away.

Within a few minutes the phone rang at my extension... It was computer giants wanting to make sure we were using a corporate credit card for the purchase because a security check had rejected the transaction. The salesperson, satisfied that I was legit, forced the transaction through. Shipping was free. I ordered the module on Thursday and received it on Monday.

Top notch service. Prompt e-mail responses. Quick shipment. I'll do business with Computer Giants again.
"

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5/5

2002-11-27

"Great company to due business with. Good Price. Product was as described. Fast shipping. NO CHARGE shipping. Thats rare!. Will due business again. Highly recommended!"

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5/5

2002-09-12

"The online website stated that they had the RDRAM in stock. They did not, HOWEVER, they called me personally to discuss this with me. They were very polite and friendly. I went on to check for stock availability with several other places (including Kingston themselves!) and all were out and on backorder. I then tripped upon some stock at one place and bought elsewhere. I cancelled my backorder with Computer Giants but I rate my experience with them highly and I WOULD do business with them again. Nice, straight-forward business."

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5/5

2002-08-09

"Ordered Tap media from them. Great Price. Quick shipping. Shipment notification was lacking but otherwise no complaints."

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2/5

2002-07-04

"Ordered 4 sticks of memory Sunday morning (East Coast), and recieved prompt email that my order was entered. On Tuesday morning, call them to find out if it was in stock and when it would ship (hadn't received any additional emails). Clerk says tomorrow. Wednesday at noon, call and cancel order (guess it still hadn't shipped)."

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Delivering products damage free
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Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ease of ordering online
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Ability to determine if a product was in-stock real time
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1/5

2002-07-03

"I ordered 2 RIMMs of RDRAM. The website displays that the product is *in stock*. The order status is *backordered*. hmmm... I need this memory. Should have paid the extra $ and went newegg."

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5/5

2002-07-01

"Ordered 3 73GB Ultra 160 harddrives from them. The price was the lowest on pricewatch. Drives shipped quickly and were well packed. I would buy from the again."

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5/5

2002-06-10

"Ordered 2 tape drives and 2 3-packs of tapes on a Wednesday, order arrived the following Monday. :)"

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5/5

2002-03-28

"Only complaint I have with this company is that they don't show whether or not an item is on stock on their web site.

Aside from that, to check on an item I decided to call them. One of their offices is on the east coast, however, they have a west coast office. (Which is the one I called) The person I talked too confirmed that the item was indead instock and could probably ship that day. UPS got the order on the 25'th, and I got the stuff on the 28'th. (I had selected Ground shipping) These guys were fast, and courteous. I would absolutely buy from them again.
"

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5/5

2002-03-12

"Helpful and friendly over the phone. Web ordering isn't terribly well designed or efficient. Got a very good price on ValuRAM, but had to haggle a bit to get the price that was listed on the web site.

Shipped very fast with no surprises.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability