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4/5

2002-09-08

"bought a 16x DVD-rom drive for a computer i was building. shipping was free, but also slow (USPS Media Mail) but as a result of free shipping i guess i can't complain. drive was packaged basically in a brown paper bag cut up, with no peanuts or styrofoam, but drive works fine. overall, good experience. would buy from again."

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Pricing of products and services
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Is easy to do business with
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N/A
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N/A
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Speed of web site
Web site reliability
N/A
Web site being easy to use

5/5

2002-09-03

"Made two orders in 2 weeks. Recieved everything within 10 days of order date. Could have been faster, but everything arrived new as advertised and worked just fine.

Good overall, would buy from again as long as I waiting for the slightly slow shipping won't matter.
"

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Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2002-09-02

"DON'T BUY FROM THIS COMPANY!! Ordered a CDRW drive frome them on Aug.3 They shipped it on Aug. 8 Recieved it on Aug. 15 . It was DOA on arival! Packing materials was probably the reason very poor packing material! Took 3 days to get ahold of them to get the RMA # ! Shipped back to them on the 17 of Aug. Called them on the 26 of Aug and asked them what was up with my Drive? George said yeah we recieved it on the 21 of Aug. To which I said well yeah today is the 27 so were is it. Uh wha let me email shipping and I'll email ya the tracking # when it ships!! They shipped it on Sept.1 HELLO there slower than SNAIL SNOTT still haven't recieved it yet, it will probably be DOA again! They Stink!! All this to save $15 NO FRICKEN WAY WILL I EVER ORDER FROM THEM AGIN AND NEITHER SHOULD YOU IF YOUR SMART!! Thanks"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-07-25

"Great service... quick emails... AWESOME prices!!!

A definite recommended reseller. 5 *'s. My only complaint is the tracking script... it tracks a UPS number, but the product was sent via USPS.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-07-02

"Great fast service, products arrived on time and checkout was easy. Thank you"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-03-27

"I read a review of the ATI Radeon at Tomshardware.com. Than using his price search engine with “ATI Radeon 100711011” (number is ATI’s part number for the Radeon 7500DV). The lowest price for that video card was Computers123. Checking there web site, there description also included that part number and said it was an OEM so I went ahead an ordered the video card through their website. The card that I received was not ATI 100711011 nor was it an OEM product—it came in a retail box. I called Computers123 and asked for a return authorization because what I received did not match the part number in their description. They were polite and gave me a authorization number for the return. I rate them a 5 pending on their timely refund for the returned item."

Detailed Review Benchmark + -
Overall quality of the company
N/A
Pricing of products and services
Value the company offers
N/A
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

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