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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2004-04-15

"Fast shipping. Great product, I'm very pleased with my new mouse. Works great, I will probably be buying more things from them."

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Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
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Verified
5/5

2004-04-14

"Arrived quick and ahead of schedule for a FedEx shipment. Kept upto date thru out the entire transaction.

Thanks
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
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Being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-04-12

"Service over the web was speedy and accurate, delery was A1, a day before the order was due."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
N/A
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
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Customer service being knowledgeable
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Customer service making decisions on their own
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Customer service being easy to reach
N/A
Customer service resolving problems
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Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-04-10

"Easy to order, shipped fast and delivered a day before promised. Well packed and secure with no problems. Will definitely consider for future purchases."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-04-10

"fast good service recieved my order one day early then I planned."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-04-09

"Easy to find merchandise, easy to check out, and sent quickly. Oneof the best computer parts sellers I've seen."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused

Verified
5/5

2004-04-08

"In the last couple of weeks I have placed 2 orders with CnetPC for items found on Pricewatch plus additional items. Prices are very good. Shipping is very fast, and items were as described/promised. I expect to be doing more business with this company."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
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Customer service being easy to reach
N/A
Customer service being knowledgeable
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-04-03

"Great merchant, received product fast. Very reasonalbe pricing and shipping cost. I will shop here again! Oh yeah great communication too letting me know exactly of my order status and delivery time. Thanks"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being trustworthy
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Customer service being knowledgeable
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Customer service resolving problems
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Customer service being easy to reach
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
4/5

2004-03-31

"Order confirmation was prompt. This vender had run out of inventory on origional order but offered equivilent hardware via email within a day of the order. After confirming the change in order the item was shipped the same day. Order was received within acceptable time limits."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services

Verified
5/5

2004-03-28

"I bought a Logitech keyboard from them after much bargain hunting. Ordering was easy and I received an order confirmation the same day. For one reason or another they sent two order numbers in two different emails. To correct this I called their toll free customer service hotline. The representative was helpful and cleared up the problem without a hassle. The package shipped same day and I received it in very good condition in normal shipping time. The only complaint I have is that in their order confirmation letter they said my tracking number would be emailed to me when the box shipped. I never received an email with that information but I was still able to track my package by going to their website and plugging in my order number. I received one last email thanking me and telling me my order had shipped but this was after I had already received it. Overall a good shopping experience and I would use them again for their good prices, helpful service, and prompt shipping. "

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Is trustworthy

Verified
1/5

2004-03-28

"AVOID THESE PEOPLE AT ALL COST.
i purchased a few networking components on a thursday. i recieved order confirmation and shipping confirmation the next morning - including fedex tracking number from fedex.com. later that day i got an email from fedex.com notifying that the tracking number had been deleted. this was friday afternoon. no one was available to ask what was going on. i sent an email and it was answered monday:

We apologize but we are temporarily out of stock on the wireless network
> > adapter you ordered, however we do expect it in and will ship your
order.

i asked them to ship the remainder of my order, or cancel the entire thing if they were not willing to ship partially. they ignored me for 2 days then sent this message in response to my cancellation reques:

Dear Customer,
We apologize but we are temporarily out of stock on one of the items you
ordered, however we do expect it in and will ship your order.

they were still taking orders for the network card which was out of stock at this point. I just sent them an email requesting in very clear terms that they must cancel my order immediately. We'll see how this pans out
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-03-27

"Transaction went smoothly. No problems what so ever. Received quickly in good packaging."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-03-26

"Shipped very quickly, product was great. Not much else to say about this, why do they make you put 50 characters? Short and sweet is best."

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Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with

Verified
5/5

2004-03-24

"Very efficient. Received CD-R as advertised within 4 days after ordering. I would order from this vendor again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with

Verified
5/5

2004-03-23

"On 3/16/04, I ordered a Logitech MX Duo keyboard and rechargeable mouse from CNetPC.com, to be shipped by 3-day delivery. I received a confirmation e-mail on that date. I received a shipping confirmation on 3/17, and the product arrived here in Florida on 3/19. It was well packed for shipment and arrived in good condition. The manufacturer's package was factory sealed. The product was installed and has been functioning perfectly thus far. I am typing this review on the purchased item. I would certainly consider future purchases from CNetPC.com."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service being trustworthy
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Customer service being easy to reach
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Customer service being knowledgeable
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Customer service making decisions on their own
N/A
Customer service resolving problems
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N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use