"I ask them to return the computer the day I received it. the computer was not in good shape at all. they told me to see with sony who didn't solved my probem. then when I tried to return it again they refused, saying that the 10 days return period was over."
"I ordered Vaio notebook FXA 49. They sent it to me in the same day. I received on the 3rd day after I ordered it and it works excellent. I will deffinitely buy in clearanceclub.com again. "
"DON'T BUY FROM CLEARANCE CLUB IF YOU WANT YOUR ORDER. Ordered a Sony Clie the website said was in stock. Spoke with customer services and they said it was shipping (paid $40 for overnight shipping). Never got it. Turns out they were sold out and tried to sell me a refurbished version of the NEW product I had bought. They wanted over $30 more for the refurbished version."
"Beware of anything you're told on the phone from these people. They promise one thing after supposedly getting 'approval' from a supervisor, the deny anything was promised. After an offer to cover shipping charges for a *second* DOA item, they went ahead and charged me for shipping twice and even tried to charge for a DOA item they received back!"
"Bait and Switch Tactics! Ordered a Sony laptop for $1049 that was indicated as "In Stock" on the web page, and immediately received an order confirmation. The next day I received the following email:
"Thank you for your recent order. Unfortunately we have sold out of Sony
PCG-FXA33 VAIO $1049. I do not have a specific date of when this item will
be back in stock. The closest match I found was Sony PCG-FXA49 VAIO
AMD® Athlon® 1.2Ghz 512MB RAM (512MB max) 30GB HDD 15 XGA TFT 32x
CD-RW/DVD-ROM combo drive V90 10Base-T/100Base-TX Ethernet Windows XP Home
Price: $ 1389/Refurbished . Please inform me by 9-17-02 with your
decision or your order will be cancel."
I returned to the web site and they STILL have the unit listed as in stock! This is CALSSIC bait and switch- bring you in with a low price, and try to upsell you to the tune of an additional $340 (almost 33%)!!!!!"
"Ordered a refurbished Fujitsu LifeBook P-2040. Didn't see whether it was in stock in the ordering site, but received the next morning an e-mail from the marketing manager indicating it was out of stock and offering the next model up and a small discount for my trouble. Checked the specs and asked for a slightly bigger discount which they immediately accepted. They (or some warehouse) shipped that day and promptly sent tracking #. The machine was received when expected and was absolutely perfect.
A top-notch outfit as far as I can tell and I'll deal with them anytime. Maybe they've cleaned up their act?"
"no answer"