"**** will not recommend you "

"Purchased Oil Filter and Oil, called service department multiple time, each time forwarded to "Full" message box. When finally receptionist picked up (only 1 one time out of 4 attempts, put me on hold then line was transfered to "Full" message box. This is rediculous, I only wanted to check the status of the order for it to be picked up at the serice center. Still have no information whether it is available or not."

"No one picks up the phone, no confirmation email. Just a waste of time "

"I order something on 1/1/24 and I don't know whats going on."

"I ordered parts online to be shipped but no tracking number has been provided and it just says shipped. Not only that no one ever picks up the phone. "

"Extremely rude staff. Was cursed at by manager of parts department when calling for help. Extremely long hold times and incompetent staff. Called in to dealership to complain about experience and they told me too bad and didn’t help "

"never go to that place for service and purchase item. i purchased online to pick up and got email about pick up ready, went there and they said they dont have item. very unprofessional and careless people."

"Placed an order for pickup and never received any information on the order. Am I expected to hunt for service? Waste of time. "

"They were extremely helpful and supportive. My sales representative, Frank, did everything he said he was going to do."

"Im calling the parts department since last week and waited for hrs no one pick up. Really disappointed
"

"Horrible customer service, try to call they don't answer, send them an email and the email said it fail to sent.
I don't recommend this place stay away from them."

"Poor customer service, the part department is rude, people answering the phone are rude"

"I placed an order for two struts on Black Friday, after three days, I didn’t receive any email from them to to be to track my package, I didn’t even know whether my package is shipped or not, therefore, I sent them emails and called them ten times but no one responded, someone used to answer my call and used to keep me on hold without even listening to my enquiry, eventually one of the sales representative answered
my call and he was extremely careless to even answer my question about the package, he took my number and promised me to call me back but he didn’t, I really don’t know what to do with their poor service "

"Ordered a part almost a week ago. Cannot communicate with anyone from Parts. Mailbox is full and emails from me are blocked."

"Great service and quick delivery."