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Verified
5/5

2006-12-14

"ordered two games which arrived 24 hours later. very fast service, and the games are as new. very pleased and glad i found this company. will be useing them again. highly recommended. thankyou."

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Verified
5/5

2006-11-30

"Had the game title that I was looking for (quite rare) and at a reasonable price.
Arrived very quickly, overall I'm very pleased with the service.
"

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Verified
5/5

2006-10-31

"Very good price. Quick delivery. Well packaged even though there was no charge. I would recommend this company to anyone and I will buy from them again."

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Verified
5/5

2006-10-26

"Excellent communication, fast delivery and excellent product. Thank you"

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Verified
5/5

2006-09-28

"Excellent price and delivered quicky. A friendly efficient service. Recommended"

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Verified
5/5

2006-09-10

"Grest choice of games
games arrived very swiftly by 1st class post as promised Happy with the service
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
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Variety of brands and products offered
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Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
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Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
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Overall web site
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Verified
4/5

2006-09-06

"Super fast delivery and free to boot!!!
Excellent products in almost near perfect condition, would def use again!!!
A+++++++
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
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Verified
5/5

2006-08-08

"Goods arrived really quickly and good communication was received from chillout regarding order tracking etc. Games were well packaged and in great working order I would buy from them again without hesitation. Added praise came from my daughter who the games were for as she received them the next day and was delighted."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
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Verified
5/5

2006-08-08

"Excellent service and products, very impressed - recommend to anyone"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being trustworthy
Making decisions on their own
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
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Web site being easy to use
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Verified
5/5

2006-08-04

"Chillout games is absolutely excellent. I placed my order on the 26th, got a phone call and confirmation that it had been dispatched on the 27th and received the games I ordered on the 28th. Delivery was free no matter how much the order cost and the games are at bargain prices, some of which you can't find in most stores these days. The games were packaged efficiently and they were immaculate on arrival. They even gave me useful links in my final email about the games I ordered. I can't recommend chillout games enough and I'll definitely be ordering from them again."

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Verified
5/5

2006-08-02

"fast quick and excellent value for money. Overall Excellent."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
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Verified
5/5

2006-06-23

"Decent packaging. Product in good state. Informative aftersales email: nice touch!

Everything Shipshape and Bristol Fashion.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
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Resolving problems
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Being trustworthy
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Being knowledgeable
Being easy to reach
Making decisions on their own
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Verified
5/5

2006-06-13

"Excellent service, very, very quick, first class comms, aftersales email included guides to the games purchased, A1"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused

Verified
5/5

2006-06-10

"fantastic game at fantastic prices! the disk & case was whole no damages! & works well. it was packed with care! a first class delivery service the game got here the next day! thankyou to a fantastic store!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-06-07

"I am so pleased to have found this site that enables me to let every one know that chillout games has scored a great big A+++ with me.The quick response i had from them with my order could not be equalled,the product was top quality,long may they continue."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
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Being trustworthy
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Making decisions on their own
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Resolving problems
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use