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Return/Replacement policy:
0.00/5


Verified
5/5

2012-12-28

"easy prompt and as intended"


Verified
5/5

2012-12-28

"the apron is perfect.Shipping was easy and the apron arrived so quickly; it was here in time for my cooking with friends. hope to have a chance to shop with you again."


Verified
4/5

2012-12-27

"Received product as described and in time for Christmas gift!"


Verified
3/5

2012-12-27

"Only drawback was that I never received any e-mail notification that my item had shipped or about delivery status."


Verified
1/5

2012-12-27

"I had ordered a few items and it said they were in stock. I specificially chose those items so that I could get them in time to give them as a gift. The next day I received an email stating that one of more of my items was out of stock. I called customer service and it turned out to be all of them. Apparently the website should of said that they weren't available so she sent an email to someone to make sure it was updated. When I asked when they may arrive again, they couldn't give me an idea so I cancelled my order completely. The customer service representative was extremely courteous and professional, but I am less than happy with the company and will not be purchasing from here in the future."


Verified
5/5

2012-12-27

"My daughter is a chef. She was thrilled with her pink camo knife bag. The quality was excellent, Despite being the holidays the items was received on time making her Christmas special. "

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Verified
5/5

2012-12-23

"prompt delivery and quality product"


Verified
4/5

2012-12-15

"The order process was fine.Could not track the delivery,there was an incorrect tracking number and one of the items I ordered was not as pictured but works the same way.Overall the experience was satisfying."


Verified
1/5

2012-12-12

"Unsatisfactory. I was told that my order would be shipped via FedEx. I provided my street address for delivery. However, the order was shipped via FedEx Smart Post, so an attempt was made to deliver it to the post office. As my P.O. box number was not on the order, the order was returned to Chef Tools. This is EXTREMELY FRUSTRATING!! I should have been told that FedEx would deliver the order to the post office so that I could provide my box number. I am very disappointed with Chef Tools shipping."


Verified
5/5

2012-12-11

"Good offerings, wide selection, and most items are pre-selected to be of higher quality and useful tools for the more serious home chef's. "


Verified
5/5

2012-12-11

"Good variety of products and easy to find what I was looking for."

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Verified
4/5

2012-12-10

"I am happy with the product, but disappointed in the shipping information.
I never received shipping confirmation and when I tried to check on the status of my order I could not get any information. It did not recognize my number. I had to email support to ask about it and they informed me it had shipped. I did receive it 2 days after that.
"


Verified
5/5

2012-12-10

"Excellent~Great Communication and Fast Shipping!"

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Verified
5/5

2012-12-09

"Very good. I'll purchase kitchenware from you again."


Verified
5/5

2012-12-09

"The shipment arrived when expected. one of the items was broken. I sent an email and they immediately replaced the item. I could not be happier with them"