"Ordered some leaf spring bump stop for my Toyota PU. Was told the next day that Toyota no longer makes them for the year of my truck. I asked if there was a replacement for them. I was told they were unable to find one. I think they should not advertise them if they can't get them. I found one through the Yota Shop and ordered it."

"Had ordered front sway bar and gave the VIN # , did not hear any thing for a week and when I called collan said nothing was shipped because they were showing two sway bars, and no one contacted me about this till a week later when i called. I need this part ASAP OVER NIGHT IT JUST MAKE IT HAPPEN."

"Great effort in making sure parts were correct. "

"Looking for a passenger side visor for the 2007 Tacoma could be a challenge. But, as usual, this website found one in at a reasonable price. It's on the way."

"I ordered a license plate holder for the front of a 2015 Camry. I ordered it online. While in the area of the dealership I got this message… How was your experience with checkered flag… I was led to believe that the part was in. My first encounter at the parts desk was with the young man who asked for the order number. I did not have it ready because for some reason, I thought a name would be sufficient. This seem to frustrate him and he got up and went back into the parts area to, give my name to someone else and I heard him say “I can’t do anything with this“. Meanwhile I was looking for my order number and I found it and he begrudgingly took it and passed it on. Then somebody came from the back and said “do you want to verify that with a Vin number Because there’s a 10% restocking fee. I knew that when I ordered it and was confident and had no worries about the license plate holder and checked the box when I ordered it confirming such. He says the part wasn’t here and he could have it here tomorrow. I live an hour and a half away and told him that I’m here today but I won’t be back in this area for another two weeks and asked him to cancel the order. He was kind and said yes he would do that. I do understand that Toyota is not Amazon And will know in the future to just go right to Amazon to get items like this. "