"I had trouble getting my access code to work, so I left an E mail to call me. With in 2 minutes a rep called me named Daniel not a robot or an AI machine. He walked me through and got my access code to work. Thanks a bunch to these guys. Brian "
"I purchased a specific product that was upgraded without my permission. I didn't realize the version was upgraded until it wouldn't install on my computer. Due to the fact that the activation key was used, Cheap Ozzholes is so sorry they can't refund my purchase. It costs me $67.00 and over 6 hours working Microsoft Support to fix the issue without success. The product is incompatible with my OS. They jerked me around with multiple emails ignoring anything I was explaining. Finally I chose "Call me now." Of coarse no one called. I had to set up a time the next day for Cheap Ozzholes to call me back. Before that happened some clown sent me an email telling me they won't refund the purchase. Buyer beware. They sold me they wrong product and then blamed me for the unwelcome upgrade. It's not worth another minute of my time to dispute these thieves over $67.00. I'm just another sucker fulfilling their dishonest business model. Don't be the next unsuspecting buyer they screw over."
“Hi,
We appreciate your feedback and take it very seriously. We have noticed that you left a negative review about our product/service, and we are sorry to hear that you had a negative experience.
We would like to take this opportunity to apologize for any inconvenience caused and address your concerns. Our team is dedicated to providing high-quality products and services, and we want to ensure that every customer is satisfied.
We kindly ask if you could consider revising your review based on your experience with us after addressing your concerns. We want to make sure that you are completely satisfied with our product/service and would appreciate the opportunity to resolve any issues you may have encountered.
Thank you for choosing our company, and we hope to hear back from you soon.
Best regards,
CheapOzzy Support Team”
"Eric supported me today after I bought MS Office and has some problems installing it.
I got immediate advice and correct instructions, the problem was solved in minutes.
Thanks
Johannes Luthy"
“Hello Johannes,
Thank you so much for your positive review for Eric! We are thrilled to hear that you had a great experience and found everything to your satisfaction.
Your feedback is incredibly valuable to us as it helps us continue to improve and provide the best service possible. We are delighted that our efforts resonated with you and that you enjoyed your time on our site.
If you have any further comments, questions, or suggestions, please do not hesitate to reach out. We look forward to serving you again soon!
Best regards,
CheapOzzy Support Team”
"Emre and the other techincal support people at cheapozzy were great. They responded almost immediately to all my emails and gave me detailed instructions on how to install the software, which works great. This is an outstanding company!"
“Hello,
Thank you so much for your positive review for Emre! We are thrilled to hear that you had a great experience and found everything to your satisfaction.
Your kind words and feedback motivate us to keep improving and delivering top-notch service to our customers. We're glad you enjoyed your visit to our site and found it user-friendly and helpful.
If you have any further comments, questions, or suggestions, please do not hesitate to reach out. We look forward to serving you again soon!
Best regards,
CheapOzzy Support Team”
"The problem was on my computer. Bryan was able to correct the problem quickly. The install was easy after that."
"Very positive, had trouble activating the software but used the chat function. Emre was very quick to pick up my query and the whole thing was sorted within 20 minutes with support along each step of the way."
"Bryan was so helpful and efficient in assisting me! Thank you Bryan!
"
"Good product, easy to use, good price."
"impressive customer service, good product and good price!"
"Ordered the software, and they sent the product key within minutes! The directions were super easy to install! Would definitely purchase through them in the future!"
"Joe made this so easy that I'm going to recommend you company to any and all my friends and associates. I wasn't sure what to expect, now I sold on your business model. Deliver the best possible customer service available."
"I had an issues which was answered and resolved immediately on the chat... with kindness. Thank you Joe "
"After purchasing MS Office 2021 and having good follow up support, I have decided to purchase another app from them, be good if they could increase the range of available software, I will always look here first before purchasing from anywhere else."
"really painful. and no contact number for help. poor"
"Daniel answered my questions."
A rep from CheapOzzy, CustomerSupportTeam, has responded:
“Hello Brian,
Thank you so much for your amazing review for Daniel! We are thrilled to hear that you had a great experience and found everything to your satisfaction.
Your feedback is incredibly valuable to us as it helps us continue to improve and provide the best service possible. We are delighted that our efforts resonated with you and that you enjoyed your time on our site.
If you have any further comments, questions, or suggestions, please do not hesitate to reach out. We look forward to serving you again soon!
Best regards,
CheapOzzy Support Team”