"Submitted an online order just before Christmas. Followed up with an email asking if there was any way to get this by Christmas. They were very responsive and we ended up trading several emails. I paid additional postage and received the shipment a couple of days later from China! The contents were exactly as advertised and meticulously wrapped and packaged as the contents were fragile. Thank you!"

"I was very happy with the speed in which I received my products from Char4U.com. There was some slight damage to one of the products, but Char4U.com's customer service was very quick to respond to my emails and were very accommedating. They provided me with replacements for the damaged parts within a very reasonable time frame and were always friendly and helpful throughout the exchange."

"I was very hesitant to spend money on a personalized piece but after a couple of emails from Bo I was happy to go ahead. The resulting Chop is just as I wanted and I am delighted with their customer service and the product. Would not hesitate to buy from them again."

"Lightning fast shipping, item arrived in perfect condition. The item is exactly as described, and high quality product. Communication is stellar, and follow up is prompt. I would definitely recommend this seller with confidence!"

"Excellent customer service! Fast, efficient and priced right! I will definitely shop with this company in the future. "

"Excellent web site. Easy to order a personalized item. The name stamp I ordered was just what I was hoping for. I had bought several in China and was so glad I could also find the same quality gift on the web shopping from the convenience of my home."

"Char4U.com. The product quality was excellent ... And the service was exceptional."

"It's my first time to shop online and I find Char4U.com very user friendly and easy to navigate. While waiting for my item to arrive, I wrote to char4u.com for help in tracking down my item and they were very helpful and informative. Finally my item arrived and it was in perfect condition and packed really nicely to avoid any damage. I am very happy and very satisfied."

"Ordered my wedding invitation cards from them. Very satisfied with the overall ordering process. Shipping is considered fast (it takes roughly 2-3 weeks to reach to the states from Asia). They are very prompt in replying any questions. I will never hesitate to buy from them again. Thanks!"

"I ordered two seals from them in March 2011. They were carved to my instructions and were of a very high standard. They came in elegant brocade boxes complete with dishes of seal paste. The packing was very protective and they arrived in perfect condition."

"I ordered a custom made Chinese character seal from Char4u.com. They worked with my to accurately produce the character I needed from a photo I had taken. I thought it would take a long time for delivery from China to the United States but I received the item within 2 weeks. Good price, great product, quick delivery. What more could you want?"

"I have wanted a pair of seals to sign my art work for years. I finally decided to spend the money. I found Char4U.com in a long list of stores that offered them. I chose Char4U because the site was the easiest and the prices were the most reasonable.

The service was fast and fantastic. Everything came in perfect shap and the order was accurate. I am definitely happy with Char4U and I will definitely order from them again."

"I ordered beautiful cards for Year of the Rabbit. They came in a timely manner and was not disappointed. Thet were lovely and I sent them out to friends. Everyone called me to say how much they loved the card they received."

"I discovered this company entirely by accident when looking for a unique gift for my wife,I found it here exactly what I wanted,the company and I corresponded very well and the item was delivered exactly to my specifications.My wife was very pleased.
Quality excellent

Mel UK."

"Great customer service and excellent product. Would buy from them again."