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Verified
5/5

2017-10-05

Great phone service in UK and France

"I got a simple voice/text plan for a recent trip to the UK and France. The phone, with a single number usable in both countries, came well in advance of my trip date. When I needed to move my trip date up, Cello Customer Support on a weekend moved up the activation date accordingly. Phone service was flawless throughout the trip."

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Verified
3/5

2017-07-12

Great Wi-Fi service (when available)

"We decided to rent the Cello Mobile Wi-Fi hotpot for our trip to Switzerland, Germany, Austria and Slovenia. We took the Unlimited Pro package as we knew we'd be using Wi-Fi a fair bit as we were driving from country to country. It worked pretty well for parts of it. I say only partially because as soon as we left any city and were driving on the roads between the towns the connection would often fail. Frustrating because we were using it so we could use our GPS apps on our phone and when it failed it was worrisome. Fortunately the car we rented had a mediocre GPS so that supplemented when needed.

The other really frustrating part was that it said on the device that after 1gb of use per day the data would slow down. This I believe was NOT written on the website (or maybe only in the fine print). This was frustrating to find out once we received the device. Lastly, it would be working and then all of a sudden stop. A quick reset would do the trick but this was still a bit annoying.

Other than those things we were relatively happy with the device. I may next time try just getting a local sim card for our phones and add a cheap plan and then hotspot when required but that may end up to be more costly when you have multiple devices.
"

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Verified
5/5

2017-07-12

Excelent customer service

"Very easy to use. Worked well in Croatia and Italy. Arranged for it the day before my trip and it arrived first thing the next morning."


Verified
5/5

2017-07-12

Worked as advertised

"This was the first time that we used this service. We traveled around the British Virgin Islands on a sailboat July 2017. There is an important first step (that Cello advises you about) before you may begin using the service. That is, upon arrival we searched for an available network - we used Digicel. We found the coverage both on the water and in the anchorages to be excellent and did not go anyplace where we did not have adequate coverage. I am aware that there are many open WiFi networks in the BVI, but you use them at your own risk. Conversely, the Cello hotspot is password protected.

We added the text and phone option when we placed our order. However, we really did not need this. Instead, we enabled Wifi calling on our Android phones and used them instead. So you may be able to save some money on that. Also, be aware that charges for OUTgoing calls were including without limitation for us. However, INcoming calls will incur charges. (I probably overlooked this in their ordering information, but there is fair warning provided on one of the many stickers that Cello places on the device when they send it.) As a result, you may want to limit who you give the incoming phone number to unless you are comfortable with the per-minute incoming call charges. We did receive one or two spam calls on the number provided, so be aware that you will not be immune to this malicious activity.

Again, as per the Cello instrux, you need to enter a "+1" before the ten-digit number. This was really the only difference for us in how we normally communicate stateside.

I would recommend this service and would likely use it again.
jc
"


Verified
5/5

2017-07-05

Reliable

"I used this on a trip to Scotland. I decided to order at the last minute and the product was quickly shipped on time. When we were in decent-sized towns, we generally had coverage. As expected, we didn't have any signal in the more remote parts of the Highlands, but we also didn't have reliable internet at the local hotels in those areas. All in all, I would recommend Cello and would use it again. Thanks!"

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Verified
5/5

2017-07-05

Lithuania and Latvia

"Never an issue with coverage and data was fast for where we were located. Shipping was quick. Overall, great service at a great price."

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Verified
5/5

2017-06-29

Mobile MiFi

"Excellent customer service whenever I contacted them and I was very happy with the WiFi signal while in Canada.
Unit was very easy to use and was very reliable. I will definitely use Cello Mobile again when traveling.
"


Verified
5/5

2017-06-27

Europe travel with Cellomobile Wifi

"I rented Cello Mobile's wifi hotspot on our euro trip (Austria,Germany,United Kingdom ). The experience experience is extremely positive.

Sometimes it doesn't get good signal inside certain restaurants but that's understandable (we find that restaurants have wifi anyways). Overall it provided very good signal and speed, no complaints.

I'd use it again next time I travel to Europe.
"


Verified
5/5

2017-06-20

Worked great

"Used the device during our Germany and Czech Republic 10 day trip and it worked great. Didn't need to sign up for ATT's expensive data plans. Would definitely use again next time I'm traveling abroad. "

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Verified
5/5

2017-06-19

Prompt and reliable

"We received our HotSpot well in time before we left for Italy. The instructions were easy to follow and the battery lasted all day and then some. So problems connecting to the network except for a few dead spots when we were riding on a train"


Verified
5/5

2017-06-15

Family Germany Vacation.

"3rd time renting from Cellomobile and wouldn't travel anywhere in Europe without them. The hotspot and phone worked as advertised. Our family of four stayed connected to the hotspot day and night with our phones and laptops and never came close to the 1GB daily limit. Traveled through out Germany and always had Internet connection. Highly recommend this company, they are true to their word. "


Verified
5/5

2017-06-14

Greece Islands

"The mobile hot-spot device came in handy while we were in Greece! We went to three different islands + Athens and overall it worked out great for our group, especially when basic phone data was weak. Simply turn on, wait for it to connect, and voila. Will be using this service again for future international travel. "


Verified
5/5

2017-06-14

mobile wifi

"Used for 42 days in U.K. Adequate for routine emails and limited browsing. Very easy to use.
When we needed help we received it very quickly.
"


Verified
5/5

2017-06-07

Don't go to Iceland without it!

"We could not have traveled Iceland without our Wi-Fi hotspot. It allowed us to navigate and access the web all over the country. Excellent coverage, super easy to use!"

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Verified
5/5

2017-06-07

Absolutely a life saver!

"I was hesitant to order this because I wasn't sure I would actually need it and didn't know if it would actually work. However, this was my first solo trip over seas and I wanted to be able to share my adventures with back home as well as remain connected and be able to find directions and look up business hours, etc. So I decided to go ahead and do it and boy am I glad I did! This little device was invaluable! It's battery life was outstanding, the service was great and even though wi-fi was provided in many places, this helped me out with a secure hot spot that I knew others were not sharing. I used it every day! I have already and will continue to recommend it to friends. The process was simple and easy and the price was well worth it and very affordable! I would have paid double for what I received!"

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