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5/5

2019-09-23

Beautiful Seb TV Stand

"I love the Castlery online store, very easy to find what you are looking for! I Purchased a Seb tv stand long version and i just love it, Beautifully made, awesome craftsmanship, packed with care easy to assemble just had to put the handles on which are gorgeous too. I will definitely buy more items in the near future."


5/5

2012-10-18

"I purchased the larger wagon wheel light and the smaller one also. I absolutely LOVE both of them!! So does everybody that has seen them. They are very lightweight and easy to hang!! Love Love Love them!!!"

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Verified
5/5

2012-10-11

"The antler chandelier we ordered arrived when I was told to expect it and was in perfect condition. The person I spoke to when I placed my order was very friendly and helpful. The antlers are very realistic even though it is not a heavy fixture, and it is not difficult to manage. The quality is great, and the price was very reasonable. It is now hung in my foyer and is beautiful! Great product! I would not hesitate to order from the Rustic Fan Company again. Linda Hoffman"

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Verified
5/5

2012-09-08

"Excellent products! We just recieved 2 beautiful white tail antler chandeliers from CastAntlers that we are using in a new cabin we are building in Chimney Rock, NC. We also bought one a year ago for a cabin in Bat Cave, NC and have been very pleased with their products! These The staff is friendly and helpful on the phone as well, and they took our order on a Saturday! We had questions and needed some personal guidance on the phone and they knew how to help us and know their products. It was not just an answering service taking orders! Thank you CastAntlers from Dowling Cabins! "

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Verified
5/5

2012-09-07

"We received our chandelier today and I just want to say WOW! First, it is so light! There won't be any stress on our ceiling, and I won't have to worry about having it hanging 12 feet over my head!  Second, it is just beautiful. It looks so realistic, and it just looks great. I can't wait to hang it, it will be the perfect addition to our new home!
Thank you Cast Antlers!
"

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Verified
5/5

2012-08-27

"We love our new antler chandelier. Our experience with Castantlers.com was fabulous. They were very helpful and answered all our questions and concerns before ordering. Our chandelier arrived very fast and in perfect condition. We have already placed a second order for a ceiling fan.

Thank you, it has been a pleasure doing business with you.
"

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Verified
5/5

2012-08-10

"We ordered a Wagon Wheel Chandalier from CastAntlers. Our dining room chandalier broke 5 days before we were having a deck party with family and friends. CastAntlers went out of their way to make sure we received the Chandalier BEFORE the party AND at no extra cost! This company is one of the best I have ever done business with - fabulous customer service! I will forever be a lifelong customer!"

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Verified
5/5

2012-04-24

"Can’t thank cast antlers enough for the PERFECT addition to our dining room. The mule deer chandelier surpasses our expectations! Fine, FINE quality workmanship (you can’t tell it is faux unless you really get close and personal with it!) Shipping was a breeze, and on time and well-packed. Even the extra chain we ordered (I failed to consider our cathedral ceilings…my bad.) arrived in a timely fashion.

I do research for a living, so when we decided to purchase an antler chandelier, I spent several weeks looking online, talking to people, and visiting stores. I wanted value and beauty…sometimes hard to find both these days. Your website was very clear and you delivered on everything your promised.

My husband and I couldn’t be happier.
"

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Verified
5/5

2011-11-23

"The antler ceiling fan I bought is awesome. Price was lower than anywhere else and the shipping was fast. I highly recommend this company."

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Verified
5/5

2011-11-22

"LOVE my chandelier! It is so BEAUTIFUL. Customer service was friendly, knowledgeable and always available. I was surprised at how fast my chandelier arrived and I can't wait to show my family and friends over the holidays. I would highly recommend this company."

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Verified
2/5

2011-11-17

"Very frustrated with this company. The reason they didn't get 1 star was because they were fairly friendly and answered my phone calls and emails in a fairly timely manner.

The reason they did get such a low rating however was because of my overall experience and having way too many issues with one order. To start, I called to place my order so that I could make sure what I thought I was ordering (and what I needed) was indeed what I would be getting, and that it was in-stock since I was on a timeline for it. I was assured that it was. What arrived however was NOT what was 1, advertised, 2, assured over the phone, or 3, what I wanted or needed. They obviously are not familiar with all of their products.

The second issue was that I waited for weeks for my order to arrive. After it did not, I had to call back and was told that my item was on back order (this is after being told that it was in stock) and that it would take another few weeks for it to arrive. So, I had to wait another three weeks before it got to me (and then it was not the item I needed).

THEN, I had to ship the item back and pay for the return shipping myself. They said that they would credit the amount back to my card, but only credited back the original amount minus shipping cost. I received an email that the shipping cost would be sent to me by check because they couldn't put that amount on my card. This entire process has taken about 2 months and I still have not been reimbursed for my shipping costs for something that was originally their fault. And on top of all of that, even though I stated the importance of the timeframe to them, I have now missed my deadline and have no item to show for it.

During this entire process I also had to ask for an invoice or receipt three times before I actually got one. It was never emailed to me the first time after ordering as promised and didn't come in my order.

Sadly, I would not recommend or order from this company again. Too big of a hassle for nothing.
"

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Verified
5/5

2011-02-17

"We ordered a Antler Chandelier from Cast Antlers for our dinning room and just love it. Great product looks just like the picture. Looks real, can't believe that it is so light and just love the shades. They were very nice, professional and helpful over the phone. Will definitely use this company again!"

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Verified
5/5

2011-02-12

" Very professional handling of orders, courteous customer service staff available 24/7 to address any questions and handled immediately, wide range of products and excellent quality, delivery on-time as promised."

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Verified
5/5

2011-02-11

"Castantlers, is a very good company to work with, you recievced a live person to speak with who is very knowledgeable about the product. I had all my questions answered and the customer service follow up is great.
Also the product is shipped in a timely matter and the product looks great it is what you see on the web site.
I would highly recommend buying from them.
Darlene Lane
"

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Verified
5/5

2011-02-10

"Love the antler handing light that we purchased! It looks real and adds a lot to our decor! Very Prompt service - nice people to work with!"

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