"I spoke with a gentleman named Paul who helped me match the correct cable and map to my plotter since I could not find reliable information at the manuf. site. The items showed up 3 days later and work perfectly. I will be shopping here again when I need more gps products"

"Seller advertised products at lower prices than they were willing to sell them at. This resulted in them canceling my order, but offering to re-invoice me at an inflated price. The other item was listed as in-stock, but was back-ordered for months.

Buyer-beware."

"Thanks cascade GPS for the excellent service . I dealt with Paul Via email a couple of times to assist with prices on a furuno sounder with a few different transducers with quick response . The unit was shipped to me in Australia and arrived 5 days later. Now for the GPS unit . Cheers Brendan"

"The customer service and prices from this store are incredible. I pre-ordered a Delorme PN-60W and by the same evening I received an email from the company verifying with me that I knew I was pre-ordering rather than purchasing an item in stock and gave me an updated date/time when they expected to have the item in stock. They then went on to explain to me that I may want to cancel and reorder my product and use a different payment type so the charge wouldn't be posted at the time of order, but rather at the time of shipment. I would highly recommend these guys!"

"I ordered a HDS7 unit from cascade and they did not have the units in stock. I recieved an email a day after ordering the unit asking if I wanted to be on the pre order list, and the units would be in stock anywhere from a few weeks to a few months, my answer.....No please refund my money. I was told my card was not charged by them yet but google checkout had already charged my card and I would have to wait a week for funds to clear. Now I have to wait an extra week to order another unit from a reputable dealer and another week for delivery....This is the last time I try to save a few bucks by ordering from some garage electronics dealer. YOU SHOULDNT SELL ITEMS THAT ARE NOT IN STOCK, at least you should have a disclaimer stating the model is not in stock and have an option for pre order. This is a Shade Tree Company, buy at your own risk.

**edit** Cascade did have exelent comunication, I will give them that. But I thinkif a retailer is selling something he/she knows is out of stock or is back ordered it should state so on either the page the product is on or at the shopping cart. Or atleast have a note that the consumer should call ahead of time on certain items(such as lowrance/navico products since they are hard to get right now). It is you responsibility to inform the customer of these things, it would save time and headachs like these."

"I was very impressed with the way that Cascade GPS handled the cancellation of a pre-ordered item. I cannot comment on the actual products of the company, but the service was great. The day that I ordered my product (Lowrance XOG GPS), I received both an email and a phone call from Paul saying that the item wasn't in stock. I was offered the option to pre-order the item, and I decided to go with that option.

The GPS was supposed to be a birthday present for my fiance, and he decided that he didn't want to wait for the GPS to come in, so we are going with another option. I called and emailed the store, and the same day, my credit card was refunded.

I will definitely consider Cascade GPS the next time that I need to buy a GPS unit."

"I have purchased two Garmin 4212's plus sonar and radar. Paul has been a pleasure to work with. I made some mistakes with my order and Paul promply contacted me and resolved the situation. Worked with me to accomodate drop shipment to the boat yard I was having the work done at. Best price, best service - no brainer"

"I had a great buying experience at Cascade GPS. I ordered a Lowrance LCX-28c from them when web research showed they had the lowest price and I found only good ratings. Ordering was painless and the unit arrived on time and was exactly what I ordered. I did find however, that the mapping chip was not the exact chip I expected, so I called Cascade. I immediately reached a real person who was knowledgable about the issue. When we found that they did not have the chip I wanted in stock, he sent me a return number the same day, and my Paypal account was credited the full amount on the day they received the chip. They also followed up with Lowrance and emailed me the results of that conversation the following morning. Their response was especially impressive since the problem was probably my fault for not being more specific. I am super impressed with their customer service and they will definitely be my first choice in the future. There are lots of places on the net you can buy electronics. While low cost is important (theirs was the lowest I found), it is more important to buy from someone who is knowledgable and who corrects problems cheerfully and promptly. Thank you Cascade for an excellent shopping experience. "

"This is a great place to buy GPS gear!

I bought a Garmin Nuvi 770 at a spectacular price. The item shipped much faster than I expected, I received e-mails telling me what the status was throughout the process, and I really wish the site had more than just GPS and marine merchandise, because I would really love to buy more stuff from this store.

It was really an A++ experience that I wish all online stores would take a lesson from and try to emulate this store's business model. I am definitely a happy customer. Thanks guys!

- Dan"

"I ordered the newly released Garmin Nuvi 760 from Cascade GPS. They had it in stock and the price was amazing. Having never heard of the company I checked resellerratings first. I can confirm that this company is first rate. Item shipped same day with email and tracking number. I had hesitated to order because they are listed as being on the west coast but they shipped my order from NJ and it arrived in 2 days despite standard UPS ground charges. I'm a happy camper..."

"Not much to say, but this shop is highly recommended!
Ordered a GPS Handheld to Austria via email on the 19th and received it today morning, the 23rd. I am surprised about this fast processing and delivery time as well as the fair (not to say low) price.
I hope this shop keeps on running like that!
10 out of 10 from me!"

"I ordered for a Gilsson MCX 180 external GPS antenna from web. After 2 days without getting any further communication I mailed them. They replied me back even on Saturday and Monday I got the package."

"I called this company after a pricebot found them to have a low price on a GPS that I was interested in. The salesman, Paul, was very helpful and he offered some other models for comparison. After a BBB and online satisfaction search, I placed my order with them. I was sent order confirmation, shipping stautus and tracking information by e-mail. My order was received as promised, even with the Christmas rush. I am 100% satisfied with the entire transaction and I would have no hesitation to order from Cascade again."

"I called up the company to ask questions about several products I had researched. The man that I spoke to was knowledgable without making me feel swayed in one way or another. After thinking about my purchase and my other options, I phoned the company back and made my purchase, no shipping charges might I add.

I received confirmation the next day via email. My package was shipped out on Dec. 6, and arrived at my home on December 7. Amazing!

I highly recommend this company. I am very pleased with the transaction and feel extremely comfortable with the purchase I made. THANKS Cascade GPS!!"