"I have been told that Cart Designers can do some awesome things with BigCommerce store sites. But, I have been paying their monthly fee for over 4 months and have not heard a word from them. We talked about changes that I would like and have gotten no replies or any effort made to communicate with me in any form as to progress. I have added several changes to their "planning board" for things that I would like to see done and for four months, have not heard a peep from them. "

"Cart Designers was paid over $5000 for a theme my company purchased prior to me joining the company in early 2016 and when I was asked to pursue the domain, fix the broken theme parts and get the site published I spent 2 1/2 weeks leaving phone and email messages before I turned to leaving some reviews stating so on the Bigcommerce review board, the BBB and on their Facebook page... next day when I tried to call I actually got to speak to a rep named Ronan(?) that absolutely would not help in any manner, not by looking up account information, resending sign off confirmation that he says they had or anything else I asked for regarding the work they did... then later he spouts off with something snippy using my full name about leaving a report on their FB page... he obviously knew who I was the whole time and was taking it upon himself to deny any of my requests regarding the account. I asked to speak to the account supervisor and he told me that was him and in the end he hung up on me, BAD BUSINESS... longer story short, save yourself the heartache, headache and money and go somewhere else!"

"They do not support their Goodvibes theme after purchase and have poor communication. I hope the CEO takes this into account and makes necessary changes. "