ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

1/5

2022-01-19

Terrible quality and horrible work conditions

"Do not waste your money on this garbage clothing line! They will be facing lawsuits for their unethical business practices. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-01-19

Mandates

"Farmers & ranchers are your loyal base, the majority of us do not support unconstitutional vaccine mandates. I will never buy your gear again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-01-19

Carhartt doesn't care

"Carhartt is not a company I will buy from"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-01-19

Terrible....Never again.

"Their clothing line wont fit a man who refuses to have an irreversible medical procedure. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-01-18

Trash Company

"I will never buy Carhartt again. Forcing a vaccine that is not even effective is insane. I bet you lose millions in sales this year alone. I'm here to watch this company go bankrupt. Do you even understand your target market!?!?! Idiots. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-01-18

Mandating your employees to get the jab

"Shame on you and you call yourself an American Company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-01-18

PILES OF UNAMERICAN CRAP

"BURN IN HELL YOU WORTHLESS SCUMBAGS!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2021-03-03

1 star is being generous

"Tried contacting them from their "contact us" page, got an "ERROR". Says you can contact them via "live chat" but no way to access live chat. Tried calling, every option gives dead air and call drops. Their customer service is the same as their "quality" GARBAGE!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

1/5

2021-02-18

Carhartt Customer Support NOT FIT FOR PURPOSE

"I made 2 separate orders in December and returned both items the 1st week of January 2021. Their policy stated a 14 days refund from receipt at their warehouse. After 37 days and 4 emails chasing the refund to customer service. They finally promised the refund last week but still no monies were received. I emailed again this week and received the same generic email with the same excuse from their original response back in January. Clearly, Lucy who sent the email didn't even bothered to look at the tread before responding. I don't know if Carhartt are in financial difficulties and are holding on to their cash. This has wasted a lot of my time and over £300 out of pocket for their incompetence. I recommend others to think twice before ordering. You may never see your money again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2021-02-04

Customer Service bits

"stopped an order and shouldn't have been charged but was 3 weeks later still fighting to get my money refunded, about to call the Better Bussnes Bureau "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-03-06

Used to be great!

"I wore Jeans for years until they changed the size of the zipper by one inch. Now their jeans are useless as a functional piece of clothing for anyone who actually has to work in them. It appears some accountant sol them on the savings they would realize by using a shorter zipper without considering the actual use of the zipper as an access opening.
They have lost my business as well as that of the 35 member maintenance crew we provide a annual clothing allowance to.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

3/5

2019-12-30

Zipper Frustration

"I love everything about my Sandstone Traditional Coat except the zipper - extremely hard to zip!!! I had to return the first one because it wouldn’t zip at all. The second one is very hard to zip, better not be in a hurry! The double zipper design is a loser!!’"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2019-09-30

Sizing is all over the place

"I wore XL Tall shirts for years and then Carhartt got the brilliant idea to have them made outside the US. Now the cuff goes down to the fingers. Sent it back to be altered at my expense for shipping. And they made a mess. Now all I have is a $55 oil rag. Now I’m looking for an alternative. Purchased 10–17-18"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2019-09-10

I wear Carhartt everyday

"I drive 65 miles to my Carhartt store in Woodbridge, Va. It's worth the trip! Terra and Jackie especially are the warmest and the most professional retail people in the area. They treat me like family! They keep the store neat and clean and most of all we have fun. When I leave the store I have a smile from ear-to-ear. When I get home I can't wait to wash and wear my Carhartt clothes. So much for online shopping! Thank you ladies what a pleasure it is to visit your store."


Verified
1/5

2019-08-06

Junk Boots

"Boots coming apart after wearing a few hours i bought them few months ago and sat up in closet in box called and customer service basically said oh well but if i wanted to buy another pair I would get 10%off what a joke i wouldn't recommend buying there boots at all"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process