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Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.75/5
Customer service:
3.75/5
Return/Replacement policy:
0.00/5
Featured Review



Verified
5/5

2024-03-14

Great Price!

"I found similar parts online but this was the best price with free shipping and a good warranty. Also they are located in USA which is key. I bought from a company that was based in China and had issues with the part and could not get any assistance."


Verified Car Steering Wholesale Shopper
Verified
5/5

2024-03-05

Great parts at great prices

"I easily found the part on their website and it was much cheaper than the local parts store. I highly recommend and I will be back."


Verified
5/5

2024-01-11

Easy Peasy & Cheap

"Easy to find the part I needed on their site and much cheaper than what the auto shop was quoting me. Highly recommend."


Verified
3/5

2023-11-15

installed with some effort

"fit was not accurate but I was able to get it in"

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Verified
5/5

2023-08-21

quick and easy

"love the inventory options and good prices "


Verified
5/5

2023-06-01

E36 fanatic

"Was looking for a good z3 rack, and this was an exceptional experience!"


Verified
5/5

2022-10-06

great

"it was fast easy and very reliving"


Verified
1/5

2022-03-17

How would I know?

"As yet, I've had no delivery. You guys should have tracked the shipment and known that. Why ask for a review before the package has been delivered?"


Verified
5/5

2018-10-11

Excellent company to deal with.

"I had a warranty and their customer service department worked with me in a quick and professional manner to get me the replacement part in two days. As a auto repair shop I deal with a lot of suppliers and Car Steering Wholesale is a first class supplier. They do what they say and stand behind their product. Thank You Harry's Auto Service Center Jackson, MI"

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Verified
1/5

2018-08-21

Worst service.

"Ordered a steering box. Received it. Greasy, not new. Not refurbished, like they state. Cannot get anyone to answer the phone. Always busy, even 1.5 hrs later. Terrible. "


Verified
1/5

2018-07-06

Customer dis-service is their mission

"Horrible, parts don't fit. Parts missing and have spent 1hour 45 minutes on hold trying to get them to make it right. This is the worst company I have ever dealt with. Think twice before doing business with them. Junk product, zero service. I might have to file a law suit."


Verified
1/5

2018-06-21

Damaged part, Horrible Service

"I ordered an axle shaft for my car and it arrived with a severely bent dust shield. I called the following day (Tuesday) to express my concern and see if they could replace it quickly as I needed to get the car on the road. I had to wait on hold for 50 minutes before eventually speaking to a customer service rep. They did agree to send a replacement one over night, but would only pay for 1/2 of the overnight shipping charges.

I reluctantly agreed. The part arrived on Thursday morning, with the same damage. The problem is they shipped the axle shaft in the box it is packaged in. No second box to protect the shaft from damage. I called back a second time waited for 10 minutes on hold, before hanging up. I called back and use the sales rep option and was connected to a person within a minute, I explained my situation and without saying anything was interrupted by them transferring me to the customer service line. I tried again and same situation. So on the third attempt, i choose the customer service option for checking return status (not process a claim) this resulted in speaking with someone in just a few minutes.

I was very upset at this point an immediately ask to speak with a supervisor, they said they were not in and is anything they can help with. I explained my frustration and issues with the axle shafts. They responded that a supervisor is now available and can speak with me, they said it will be just minute. I was transferred and put on hold for 10 minutes before hanging up.

Horrible Customer Service... I'm guessing that all of the one line praises above are most likely fake! Look else where for your parts!!
"

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Verified
1/5

2018-04-06

DO NOT SHOP HERE!!! ABSOLUTE SCAM WASTE OF TIME= DISRESPECTFUL LAZY TRASH FOR CUSTOMER SERVICE

"I SPENT AN hour on the phone with frank yesterday to buy a POWER STEERING GEARBOX for my 77 4x4 chevy. WE discussed how i made a mistake of buying a used one from a 2 wheel drive, oops. WELL i dont know what in the world frank was doing during this conversation, because the idiot sent me another one for a 2 wheel drive. IT ISNT THE ONE WE TALKED ABOUT, IT ISNT THE ONE I ORDERED, IT ISNT THE ONE PICTURED IN THE AD. SO AGAIN I ASK MYSELF..."WHAT IN THE WORLD WAS FRANK DOING WHILE I WAS ORDERING THE PART FROM HIM"? WAS HE EATING, SLEEPING, ON A MORE IMPORTANT CALL? WAS HE PICKING HIS NOSE? I GO NUTS WHEN PPL DO THIS CRAP, THIS IS ABSURD AND UNACCEPTABLE. I CALLED AND TRIED TO REMAIN CALM AS BEST I COULD, BUT FRANKS NOT THERE AND SO SERGIO HAD TO PLAY TOUGH GUY GANGSTER ON THE PHONE AND TALK SMACK, SAID NO RETURNS, THEN HUNG UP ON ME. ABSOLUTELY NO CUSTOMER SERVICE. I CALLED BACK AND SPOKE WITH andrew, greg, lazy larry, louis, and john. NONE OF THEM WERE EVEN ABLE TO TRANSFER A CALL. WHAT A BUNCH OF CLOWNS. I FILED A CLAIM WITH MY BANK, I WILL GET MY MONEY BACK. I AM SO IRATE OVER THIS, I JUST GOT SENT HOME FROM WORK AND OUT $100.00 PAY. NOW IM GOING TO BE FILING AN INTERNET SCAM COMPLAINT AND BBB COMPLAINTS FOR SURE. IF I GO TO SAN DIEGO, ILL BE THE GUY OUT FRONT WITH A CARDBOARD SIGN PICKETING....AND YES THAT IS LEGAL TO DO. BECAUSE IVE DONE IT. DO NOT BUY FROM THESE CLOWNS, YOU WILL REGRET THE EXPERIENCE

"

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Verified
1/5

2017-07-06

A Bad Domino Effect.

"I place an order online on July 3,2017 for a brand new power steering gear box, that cost $521.81 plus a $ 65 next day shipping. On July 6,2017 I receive a remanufactured gear box that cost 261. Big disappointment! The worst part was when I tried to contact Car Steering, I waited over an hour on the phone to speak to a sales rep, and then when they finally answered. After explaining to them that they send me a remanufactured pump instead of a new one, I was handled on the phone like a thief caught stilling from them. That sales rep told me they did not have a new pump so they sent me a remanufactured pump, yet charge me the price of a new pump. I Felt ripped so off. I will never shop with them again or allow any one I know to. And for future reference I feel they need to pay better attention to there orders an reevaluate there customer service because of there lack of professionalism they made me and the company I work for look as bad as them. His action made me disappoint a good customer which would not have happened had they done there" JOB" correctly. Thanks for nothing car steering wholesales."


Verified
5/5

2017-03-09

1974 datzun 260z steering rack

"great product fit like a charm except, my early 260z had on one side I had to buy a new tie rod moog part # es2109r as the inner tie rod had right hand threads and my original had left hand threads no big deal. but otherwise very positive steering over the old no play very tight .would buy again . plus no core charge because this is new not rebuilt!!"

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