"Ordered canvases back in November. They didn't email, or call. I finally after about 8 weeks shoot them an email, nothing. 5 MONTHS LATER I got a response saying my photo was too small and to send them another one. No option for a refund, no option for changing my type of canvas. Nothing. So I sent them a random picture. It was printed off crappy. Missing chunks, and the corners were all chipped up. No idea where I'm going to hang it since I ordered a specific picture for a specific reason. I emailed them and wrote them on Facebook saying my canvases were damaged. After 2 weeks they write me back, and say that I'm passed the 7 days. So I'm basically screwed out of $115. Don't buy from these jerks.
Also, their website is NOT open for reviews. They will only post 5 star ones. So don't be fooled like I was.
"
"I ordered a custom neon that had a martini glass on it. My order was cancelled because “we have a policy in place that prohibits us from fulfilling orders for signs with alcohol related content.” And that “the decision is in line with maintaining a product range that is inclusive and suitable for a wide audience.”
Yet the company sells art that depicts gambling, shows guns pointed at people, (promoting gun violence) mobsters (stereotyping, cultural appropriation) anime depicting partially **** women, art depicting vulgar language, art showing people smoking. This company choosing to cancel my order for a neon depicting a martini glass just before Christmas that was a special gift celebrating a promotion for my husband was ridiculous and the reason considering all of the other offensive stuff they sell was pathetic. "
"Easy to find the perfect gift!!"
"package was lost on the way to final destination. reached out, very slow responses and when contacted was not offered a refund or a replacement. just a discount for a new order. "
"Someone else ordered from here, their stuff was great! Now it’s my turn! Can’t wait, thanks"
"Have plenty of DBZ art glad I found this site"
"Good product on top of payment options "
"Love Canvas's Freaks work. I have been waiting all year to order this present for my dad and I can't wait to buy another in the future. Love your Tic Tok as well! "
"First time user hopefully it comes out great cause it’s a Christmas gift "
"I ordered a 40in neon sign that I’m paying for, but instead sent a 20in sign and charged me for it!"
"Pieces look amazing but the box didn't have enough protection and piece was delivered cracked"
"The canvas exceeded my expectations, absolutely beautiful "
"Amazing canvas! Just as described! I will definitely be ordering more."
"I have not recieved my order yet. The only email I received from them was for a survey of a product that still had yet to be delivered. I plan on following up on Monday when they are open. I tried calling Saturday and they are closed."
"Returning customer leaving amazed as usual. Little hard to find the artist of pieces tho."
"Really impressed with the customer service so far very excited to see my neon sign. "