ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-06-20

"I've rented from Camera Lens Rentals twice and each time they delivered. The equipment was in great condition and well packed and they make returning it super easy. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-13

"Great company. The company kept up solid contact with me, the lens was sent on time and the directions for return were quick and easy. The cost of rental was cheap, a great way to test out a new lens without just buying it. The lens was also in tip top shap... I will use them again and again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-13

"I am local and was soooo excited to find Camera Lens Rentals close to home! They were so nice when I went in the store to pick up my rental... Their rental fees are affordable and I will FOR SURE go back! Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-11

"Camera Lens Rentals will bend over backwards to make sure your order is right. I had a job to do on a Sunday. A flash I rented for the work arrived Thursday (a day early!) but had an issue. A few quick emails and a replacement was on the way Friday morning, overnighted for Saturday delivery at no charge. Due to poor timing on my part, I missed the pickup. Since they were monitoring the situation and noticed the delivery attempt failed, I got a personal phone call from Barry. He helped me make arrangements to make sure I had a flash on hand for the job - again at no extra charge.

Personal service, personal communications at all hours of the day, and an absolute determination to make sure you have what you need no matter what. Customer for life.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-06-11

"I was looking to rent a Canon Flash(430EX II) for a family event and did a search on the web. Camera Lens Rental had the most competitive price.

I placed the order. Customer service was prompt in confirming. I had also asked for a diffuser cap. The company did not have one in stock but they went the extra step of ordering it from B&H and shipping it to my home directly along with the flash. I was pleasantly surprised.

I definitely recommend them as an excellent source of camera rental shop and I will do business with them again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-06

"This was the first time I had rented lenses online. I had looked into renting from many many other places, but finally decided on CLR. I was very pleased with the selection and availability of their lenses. Shipping was hassle-free and the lenses were well-maintained and clean. Great to work with and I am already planning on renting from them again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-05

"This was the first time using camera lens rentals and the experience couldn't have been better. For one, they are one of only two online lens rental companies, that I'm aware of that carry pentax. They have a wide variety of lenses to choose from. Their prices are very reasonable. The website is very easy to navigate and pick out what and when you want.

After picking out a couple of lenses they then shipped it out with 2 day shipping. I actually got mine a day earlier than expected, so had an extra day to get accustomed to them. Both were in great shape and looked almost new. They were packaged well so I had no worries about damaging in shipping.

I can't think of any negatives to the whole proces, except now I want to buy the lenses.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-04

"I have never written a review in my life, but I just had to! I have never received service this AWESOME!!! Camera Lens spoke to me on several occasions to find exactly what I needed and they assisted me on the day of my event in setting my equipment up. They even tested my entire set-up to make sure it was exactly what I needed. I will rent from them over and over again. They were so friendly. I didn't even know customer service like this even existed. Thank you thank you thank you. Best price, best service, best equipment!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-01

"This was my first time renting from Camera Lens Rentals. Shipping went very smoothly and the lens was in excellent condition. By the friendly text on their website and in the papers that came with the lens, I know that they would be kind and helpful if I'd had a problem. My only concern was that the lens hood did not have a Camera Lens Rental sticker on it, and could have gotten mixed up with my own lens hoods. But, overall, renting from Camera Lens Rentals was easy. I'll definitely do it again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-05-31

"I am a parent who loves to photograph children's sports and have never rented a lens before, but knew the lens I wanted to try was far to expensive for a hobby. The service was great, and the people were friendly, everything as they said it would be. Photos turned out great. I will definately rent from Camera Lens Rentals again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-05-31

"This was my first rental from CameraLensRentals and I'm a very happy customer. Not many places rent Pentax gear and I'm a 50 year Pentax shooter so this was a great find. The gear came neat and clean and worked perfectly. I will renting from these fine folks again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-05-29

"I have rented from this company twice and will continue to do so. Customer service is very important to me and theirs is impeccable. they answer emails within 24 hours, usually in the same day. They are one of the few companies that rent Pentax Lenses. The lens is clean and securely packed and the shipping both ways is very reasonable. I have already recommended them to several of my friends on Facebook and Twitter. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-05-26

"I cant say enough good things about these guys. Good selection of lenses, the process works perfectly and best of all they have excellent customer service. On my most recent order, I ordered the wrong lens by accident and did not realize this until I actually got the lens. They helped me sort out the situation painlessly and made sure I had the right lens in time for my event. Keep up the good work! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-05-25

"Quick easy & convenient. I rented 2 canon lens I wanted to try out for sports photography. I will definitely use again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-05-24

"These are good people. They have always done exactly what they said they'd do, and then some. I will definitely use them when I need to rent equipment and I would highly recommend them to anyone needing specialty equipment, or anything else."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges