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Verified Childtime - 163 Panther Dr Shopper
Verified
5/5

2019-10-14

"We are happy with our current set up at school. My daughters been there for almost a year and there has been much turnover. This has caused an experience that varies as the staff changes. Overall, I’ve been satisfied with my child’s safety and education thus far. I hope that our current staff hangs on as my daughter grows because she has been enjoying her time."


Verified Childtime - 163 Panther Dr Shopper
Verified
5/5

2019-10-11

"It's been good. Staff is friendly and our daughter enjoys going to school each day."


Verified Childtime - 163 Panther Dr Shopper
Verified
3/5

2019-08-31

"Definite improvement with the new directors. Very good at getting newsletters out to family about changes and menu!. Great email communication! Would like to see the teachers off the iPad's more everytime I see them i. Morning and afternoon they are glued to them. The teachers need to update better and send more fun pictures thriugh the apps but need to do that on their break time not taking their attention away from the kids."


Rep reply posted 2019-10-02
A rep from Childtime - 163 Panther D, LearningCareGroupCL, has responded:

“We're sorry to hear about the experience you're having at your location. We'd like to work to improve this - could you please contact our Customer Support line at 866-244-5384 so they may connect you with regional management?”


Verified Childtime - 163 Panther Dr Shopper
Verified
4/5

2019-07-08

"Overall good. Very friendly staff."


Verified Childtime - 163 Panther Dr Shopper
Verified
3/5

2019-06-07

"daycare, not a learning center"


Rep reply posted 2019-06-20
A rep from Childtime - 163 Panther D, LearningCareGroupCL, has responded:

“ Please feel free to reach out to our Customer Support Team at 866-244-5384 with any further comments, concerns, or suggestions you wish to share. ”


Verified Childtime - 163 Panther Dr Shopper
Verified
5/5

2019-05-24

"I've really been happy with my son's primary teachers here. I feel like he's well cared for and I don't have to worry about him while I'm at work. I also love that Childtime uses Brightwheel and WatchMeGrow, and it's so appreciated when his teachers send me photos now and then. It's really nice when I pick him up to know exactly when he had his last bottle and when he was changed last, as well as his general schedule for the day."


Verified Childtime - 163 Panther Dr Shopper
Verified
5/5

2019-03-15

"The leadership staff are very professional and genuine in their interest in our children’s care. Our son’s teacher, Ms. Nikki, is amazing and shows a true interest in the well-being and development of our child."


Verified
5/5

2019-03-06

I love it here...

"And more importantly, my daughter does. "

Detailed Review Benchmark + -
Overall customer service

Verified Childtime - 163 Panther Dr Shopper
Verified
5/5

2019-03-02

"I feel it is a safe and caring facility. The employees have always been friendly and supportive to the needs of my child. They’ve been flexible when we’ve had to switch days of attendance (ex. Going from M W F to M T F was no problem at all). I appreciate that diapers and meals/snacks are provided. I love the brightwheel app! I love being updated throughout the day with comments, routines and pictures too."


Verified Childtime - 163 Panther Dr Shopper
Verified
5/5

2019-02-01

"My child's vocabulary and knowledge has grown immensely over the past year, there is great communication between teacher/child/parent via brightwheel and the camera access is very comforting. Also the staff is very nurturing and engaged with the children!"


Verified Childtime - 163 Panther Dr Shopper
Verified
4/5

2019-01-06

"Drop-off has been a hard time for my daughter. I appreciate when the staff engages her immediately and makes this a more bearable transition for her and for me."


Verified Childtime - 163 Panther Dr Shopper
Verified
2/5

2019-01-04

"Interaction between Teachers is terrible they don't even acknowledge that you are there or say good morning. They don't even smile! (Only Mrs. Tiffany). The teachers look like they have no fun energy for these young kids. Also when walking in the school it smells like dirty diapers."


Verified Childtime - 163 Panther Dr Shopper
Verified
5/5

2019-01-03

"Overall things are starting to improve the transition period was a little rough but as I said getting better. The facilities are being updated which is greatly appreciated. There is still staff there that I believe think of being there just as a job and do not engage with the children very well. I am not very happy to see that but fortunately they are not the lead teacher in the room. What I value the most is that my children still love to go there everyday and are happy. You also have some great teachers working there that my kids absolutely love. Now that my child has a good teacher and there seems to be enough coverage I am no longer worried that the kids are not getting the time and attention they need."


Verified Childtime - 163 Panther Dr Shopper
Verified
4/5

2018-12-20

"Great, overall. I wish the teacher stops calling my son with a nickname and calls him by his full name as we have requested several times."